Medical Receptionist Box Hill

Our busy clinic in Box Hill is currently seeking additional customer focused and dedicated Medical Receptionists to join the team due to growth in demand. The role is a full time, permanent position working Monday to Friday with 7.6 hour shifts between the core hours of 6.00am and 10.00pm. Weekend work is also available.

You will be given a solid training program upon commencement and with additional on the floor support, monitoring and ongoing coaching, feedback and development.

Reporting to the Office Supervisor, you will be responsible for providing high level reception duties and administrative services whilst ensuring the delivery of professional, caring and friendly services to patients, referrers and other customers.

Key attractions for this role:

A collaborative and professional working environment

Competitive remuneration package

Opportunities for career advancement with I-MED's continued growth and expansion

Commitment to your health and well-being, including access to employee assistance program

A range of employee perks, such as paid parental leave and discounted health insurance

An innovative, respectful and welcoming clinic setting united in the pursuit of excellence

Key accountabilities include:

Driving the delivery of high quality reception and contact centre services

Managing appointments to maximise customer service and clinic efficiency

Providing excellent customer service and patient care

Developing and maintaining solid working relationships with patients, referrers, staff and managers

Key selection criteria:

Previous medical receptionist and call centre experience (highly desirable)

Ability to manage high volume, inbound calls

Demonstrated initiative and willingness to learn

Excellent interpersonal and communication skills

Ability to work autonomously and in a team environment Apply on Kit Job: kitjobau.com/job/3qwfwv