Child Safety Support Officer (Brisbane)

**The child safety support officer key responsibilities are:

- Ensure that service delivery is consistent with departmental policies and procedures, departmental objectives and current trends.
- Provide culturally appropriate prevention, early intervention, and family support strategies to children and families including referral, provision of information, advocacy and consultation.
- Consult with relevant stakeholders and negotiate with service providers to design, implement and maintain appropriate casework and individualized service plans that link clients to the services and supports they require.
- Liaise and develop links with relevant stakeholders including families, community agencies and relevant government departments.
- Participate effectively as a team member in a multidisciplinary team.
- Develop and maintain knowledge relevant to the role and actively participate in appropriate learning and development processes.
- Prepare reports and maintain accessible and clear case records consistent with departmental case management requirements.
- Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.

VISION: Shows judgement intelligence and commonsense: Research and analyses information and makes recommendations based on evidence. Identifies issues that may impact on tasks. Suggests improvements to work tasks and business practices.

RESULTS: Builds enduring relationships: Builds and sustains relationships to enable the cooperative delivery of customerfocused outcomes. Values individual differences and diversity: Understands, values and responds to different personal styles. Tries to see things from different perspectives. Treats people with respect and courtesy.

ACCOUNTABILITY: Fosters health and inclusive workplaces: Fosters an inclusive workplace where safety and wellbeing is promoted and prioritized. Demonstrates self-awareness and a commitment to personal development: Seeks feedback from others. Communicates areas of strength and works with supervisor to identify development needs. Reflects on own behavior and recognizes the impact on others. Seeks self-development opportunities.

Role specific/technical skills
- You are able to recognize and articulate the interests of Aboriginal and Torres Strait Islander people and have the capacity to consult and negotiate according to Aboriginal and Torres Strait Islander protocols. You know about and understand the issues that impact on both cultures in contemporary society.

How to apply:

- a statement not more than two pages that summarises your skills, experience and achievements against the leadership competencies/capabilities and duties/responsibilities
- a current resume containing details of 2 referees. At least one referee should have a thorough knowledge of your work over the past two years as your manager or supervisor.

Applications to remain current for 12 months. This work is licensed under a Creative Commons Attribution 3.0 Australia License. Apply on Kit Job: kitjobau.com/job/3qmtai