Customer Service Representative Brisbane Brisbane City

About the role:

We are looking for a passionate Customer Service Officer who is dedicated to delivering outstanding customer support and loves to be part of an energetic, tight-knit team.

The successful candidate will ideally have experience in an inbound service role with excellent communication and problem-solving skills. This is a quick-paced role which would suit someone that is organised and can multi-task and who enjoys building relationships with our customers and providing old fashioned service.

This role is based in our Brisbane office with free in office parking. A full time role from 8am
- 4.06pm Monday- Friday (Hybrid with 2 days at home once full trained).

What you’ll be doing

The first point of contact for all customer enquiries

Responding via email or phone with general queries related to products, pricing and availability

Processing of customer orders

Work with internal departments to resolve customer order related issues

Liaise with suppliers to meet deadlines

Processing warranty claims

Provide assistance with any ad-hoc administrative and customer service duties

You’ll likely be a match if you have:

A genuine desire to help people

Initiative and time management skills

High level of verbal and written communication skills

Effective time management skills

Strong problem-solving skills

Ability to work within business processes

Strong attention to detail

Proficient computer skills

Previous experience in a trade environment and associated products (preferred but not essential)

If you are a people person and looking for a new challenge within in a team that values respect, care and teamwork then we would love to hear from you.

J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qixrs