Operations Manager - Housekeeping (Brisbane)

QLD Operations Manager
- Housekeeping Brisbane QLD Housekeeping (Hospitality & Tourism) Full time $120,000 – $130,000 per year About the Company We are a well-established hospitality services provider with over a decade of experience supporting accommodation and tourism businesses across Australia. Specialising in housekeeping operations and hotel support services, we partner with a diverse portfolio of hotels, resorts, apartments, and accommodation providers nationwide. Our reputation has been built on delivering high operational standards, strong client relationships, and consistent service excellence. We pride ourselves on creating efficient teams, maintaining quality-driven environments, and supporting our people through hands-on leadership and professional development opportunities. With continued growth across multiple regions, we are seeking experienced hospitality leaders who are passionate about operations, team performance, and delivering outstanding guest experiences. Key Responsibilities
- Visit multiple properties or locations as needed, stepping in for absent Housekeeping Managers.
- Assist in managing the housekeeping team, including supervisor, room attendants, public area attendants, and houseman.
- Coordinate daily work schedules, allocate rooms, and delegate tasks to ensure effective cleaning coverage.
- Train, mentor, and motivate housekeeping staff, ensuring adherence to company standards and service expectations.
- Conduct daily inspections of guest rooms, corridors, and public spaces to ensure quality standards are met.
- Handle guest feedback and resolve housekeeping-related issues promptly to maintain guest satisfaction.
- Ensure compliance with health, safety, and sanitation regulations.
- Train staff on safety protocols and proper usage of cleaning chemicals and equipment.
- Maintain records of cleaning schedules, stock levels, and staff attendance.
- Assist the Executive Housekeeper with scheduling, budgeting, and performance evaluations. Qualifications
- Minimum of 5 years in housekeeping with managerial experience.
- Strong attention to detail and excellent organizational skills.
- Effective leadership and communication abilities.
- Proficiency in housekeeping management software is advantageous. Our Recruitment Process We are proud to be an equal opportunity employer and welcome candidates from all backgrounds to apply. We particularly encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to submit their applications. While we appreciate all interest in the position, we may only reach out to successful candidates for interviews. This is an excellent prospect to join a respected brand and advance your career. If you are a committed professional passionate about maintaining exceptional standards of cleanliness and ensuring guest satisfaction, we invite you to apply for the available position. Employer questions Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- Do you have professional housekeeping experience?
- How many years' experience do you have as a Housekeeping Operations Manager?
- What's your expected annual base salary?
- How much notice are you required to give your current employer?
- Do you have a current Police Check (National Police Certificate) for employment?
- Do you own or have regular access to a car? Apply on Kit Job: kitjobau.com/job/3qw7bp