Service Designer / Service Blueprinter (Brisbane)

Location:
- Brisbane CBD- Job Type:
- Contract- Posted:
- about 3 hours ago- Contact:
- Mangal Kadam- Discipline:
- General IT
- Reference:
- 260415The role of Service Designer/Service Blueprinter is responsible for service blueprinting customers/employees based on the customer journey maps to capture customer persona interactions. The role will be required to work within a Design team consisting of Researchers and a Designers (Service Blueprinters and Customer Journey Mappers).

**Competencies and Skill**:

- Expert in service blueprinting, digital technologies, and human-centred design (HCD)
- Has demonstrated experience working with Adobe Experience Manager
- Has proven experience in accessibility and digital equity best practices
- Has proven experience in agile practices, including building epics/user stories
- Experience in impactful storytelling; and helping employees connect to purpose and align with strategy and direction
- Experience working in an Agile delivery setting, Jira, Confluence or Blueworks would be a plus
- Possess good communications skils with the ability to negotiate, consult, coordinate and deliver substantial business analysis and solution conceptualisation in a large, diverse and complex organisation.

Take the next step
- **APPLY NOW! Or contact Mangal Kadam on 730037693 **referring a job number **260415**.
- Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply._ Apply on Kit Job: kitjobau.com/job/3qvav3