Business Support Officer (Brisbane)

**QBuild is a commercialised business unit of the Queensland Government. It has been Queensland Government's builder for over 160 years, playing an important role in communities across the state by building and maintaining government-owned assets such as schools, social housing, police stations and correctional and health facilities.

About the role

The primary purpose of this position is to provide high level administrative support to QBuild. This may include undertaking a range of business research, analysis, reporting, implementation and administrative activities to support the development and delivery of QBuild services, in line with accurate work orders and E Projects, financial reporting and best practice in line with QBuild operational objectives.

The role will work as part of a team, but also autonomously and will often be required to work within tight time constraints. The role may also be required to work across a range of QBuild business teams as operationally required.

What you will be doing: Ensure effective and effective internal and external correspondence, manage incoming and outgoing phone queries in a professional manner and ensure general administrative functions and activities are conducted with high attention to detail. Creation of Work Orders and E Projects, manage and maintain work orders and record keeping ensuring the effective delivery of services to customers and track the financial performance for QBuild. Willingness to work within a fast-paced environment with KPI's and mechanisms to measure and monitor performance and contribute innovative thinking and fostering a positive and inclusive team culture. Review and maintain policy and procedure documentation, training manuals, maintaining work instructions and registers, spreadsheets and the preparation of preliminary reports requiring high attention to detail. High attention to detail when drafting and compiling documents and reports or updating records in relevant information systems, ensuring speed and accuracy. (ie. Ellipse and Microsoft Office) Ability to connect with industry, local suppliers and internal and external stakeholders to ensure the timely and effective delivery of customer services. Be dedicated to customer satisfaction with a results-driven mindset, to achieve an outcome which achieves both customer and organisational objectives.

Preferred skills and experience: Intermediate Microsoft Excel and Word skills Proven experience with detailed organisational skills acquired through experience in a similar fast-paced, multi-priority environment. Experience with Ellipse system knowledge (highly regarded)

How do I apply?

All applicants must be eligible to work in Australia.

Resume Cover letter (2 pages maximum) telling us why you are interested in and capable of performing the role.

Applications to remain current for 12 months. Job Ad Reference: QLD/639955/25 Closing Date: Thursday, 12 June 2025 This work is licensed under a Creative Commons Attribution 3.0 Australia License. Apply on Kit Job: kitjobau.com/job/3qzqn3