Security Operations Duty Lead (Brisbane)

At Certis Australia, we deliver innovative and integrated security solutions to create safer environments. With expertise in healthcare security, we work closely with our clients to ensure the protection of people and property.

Our commitment is to a Safer, Smarter and Better workplace that ensures every employee is supported, respected, and empowered.

**About the Role**

As Duty Lead, you will be the on-shift commander of Powerlink’s Security Operations Centre, responsible for real-time security operations, incident coordination and operational discipline across a statewide critical-infrastructure footprint.

Reporting to the Manager, Security Operations
- Powerlink, you will operate as the designated Duty Lead and 2IC, leading specialist teams and coordinating emergency responses during security, safety and operational events.

This role directly supports Powerlink’s obligations under the Security of Critical Infrastructure (SoCI) Act and plays a central role in protecting assets that Queensland relies on every day.

**What you’ll be doing**
- Acting as the senior operational authority on shift within a 24/7 SOC
- Leading complex security and emergency incidents from triage through to resolution
- Coordinating with emergency services, Powerlink Protective Security and field teams
- Maintaining situational awareness across substations, facilities and remote assets
- Enforcing disciplined shift handovers, task management and reporting
- Monitoring roster integrity, time & attendance and fatigue risks
- Leading, mentoring and setting the standard for SOC personnel

**This is a role where judgement, calm authority and operational discipline are essential.**

**You will bring robust experience in**:

- Security Operations Centres or equivalent high-risk, centralised control rooms
- Incident command and decision-making under pressure
- Leading peers and specialist operators in 24/7 environments
- Working within regulated or critical-infrastructure settings

**Backgrounds in energy, utilities, defence, policing, emergency management or Tier-1 SOC environments are highly regarded.**

**Mandatory requirements include**:

- Queensland Security Licence (Monitoring & Unarmed)
- Queensland Security Advisor Licence
- Ability to obtain or hold AGSVA Baseline clearance
- Senior First Aid & CPR

**Why join Certis?**

**At Certis, we are building Australia’s next-generation security capability.**

**In this role, you will**:

- Be trusted to lead on shift, not just monitor screens
- Operate in a mature, intelligence-led SOC environment
- Work alongside a client that values discipline, capability and assurance
- Be supported by a national organisation investing in systems, people and technology
- Be paid at a level that reflects responsibility, consequence and expertise

**This is a role for professionals who want real authority and real impact.**

**Certis Security Australia Master License**

**Sydney Night Patrol & Inquiry Co Pty Ltd**
- NSW 400674602
- ACT 17501220
- QLD 41315
- WA SA48240
- NT 345
- SA ISL 178143
- TAS 3020

**Certis Security Australia Pty Ltd**
- NSW 405149073
- ACT 17501742
- QLD 3158254
- WA SA 72311
- SA ISL 235794
- VIC Z05 798 61S
- VIC Z05 798 40S
- NT 1093
- TAS 458596293

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