Consultant (Brisbane)

Job Description Working within a Workforce Australia specialist contract; Ex-Offenders Program as an Employment consultant means taking on the challenging yet fulfilling responsibility of assisting a diverse range of clients in securing sustainable meaningful employment. This role is full time, fixed term until 30 June **** based in our Upper Mt Gravatt office. Working hours 8:30am-5pm Monday to Friday, in office. Responsibilities Manage a diverse and active caseload, focusing on retraining and upskilling while forging partnerships with local employers to create opportunities. Work as part of a team while working autonomously with clients. Qualifications Demonstrated customer service experience. Digitally savvy – intermediate computer skills. Previous administration experience. Ability to work under pressure and meet KPIs. Ability to resolve complex client situations with resilience and maturity. Ability to obtain a Blue Card and National Police Check with no outcomes. Resilience and outstanding conflict resolution abilities; a track record of meeting KPIs. Perks NFP Salary Packaging (up to $15,900 per year). Meal and entertainment card. 4 additional paid annual leave days – 1 My BUSY Day and 3 days at Christmas. Paid Parental Leave, Retail Discounts, and access to Fitness Passport. Career progression and internal opportunities. Training and Professional development allowance. Employee Assistance Program and Flare Wellbeing App. Monthly FLEXI day off. EEO Statement The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks. The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, veterans, people from culturally diverse backgrounds and people with disabilities. Candidates with lived experience in the justice system are encouraged to apply. Job ID #J-*****-Ljbffr #J-*****-Ljbffr Apply on Kit Job: kitjobau.com/job/3re4eh