Swatch Assistant Store Manager | Chermside (Brisbane)

About Swatch Colourful, happy, loud, shrill and forever re‐interpreted in different ways. Since the \"second watch\" was born in March ****, hundreds of millions have been sold. In a very short space of time Swatch has become one of the most famous brands in the world – and all the while remaining true to itself. On average, a new Swatch design is created once every one‐and‐a‐half days! Swatch watches are a popular canvas for artists working in a outstanding range of styles, and arguably the world's largest art gallery on the wrist. Since the release of OMEGA × Swatch Moonswatch collaboration in March ****, it was labelled by The New York Times as \"the watch industry's defining moment of ****\" and the phenomenal September **** release of the Blancpain × Swatch Bioceramic Scuba Fifty Fathoms has seen the brand create global headlines and crowds of exciting watch fans flooding stores around the globe. The Role Lead, motivate, and inspire employees to achieve sales targets Support in overseeing day‐to‐day operations ensuring the store is operating smoothly Coach employees on KPI's on a weekly basis As required, assist the Store Manager with reporting Support interviews, training and onboarding of new employees Monitor employee selling skills and identify any opportunities for improvement Uphold all company and brand policies and procedures Ensure the visual merchandising guidelines are adhered to Assist with inventory management and stock procedures Handle escalated customer complaints Uphold the highest level of professionalism and customer service Skills & Experience Previous experience in an Assistant Manager/supervisory role within a retail environment Strong sales skills and ability to motivate others to achieve targets Developed customer service skills Organised and efficient time management Excellent oral and written communication Computer literacy skills (Word, Excel, PowerPoint) Enthusiastic, self‐motivated and ready to lead by example Benefits Collaborative and supportive culture Generous employee discount across all Swatch Group brands Employee referral program with the chance to earn a cash reward Access to our Employee Assistance Program Comprehensive income protection insurance Novated leasing opportunities for electric vehicles Extensive professional Learning and Development program Opportunity to earn incentives on top of your base salary Complementary loan watch Job Location Shop 366, 395 Hamilton Road, **** Brisbane, Australia (Queensland) Company Address The Swatch Group (Australia) PTY. LTD., 40 River Boulevard Level 3, Richmond, Victoria **** Australia #J-*****-Ljbffr Apply on Kit Job: kitjobau.com/job/3repmk