Senior Building Technical Advisor – Insurance Claims …, Brisbane

Job Description Brisbane, QLD Permanent Full-Time Job Description Building Technical Advisor
- Natural Hazard Claims & Assessing Brisbane, QLD Permanent Full-Time About The Role We're looking for an experienced Building Technical Advisor to join our Natural Hazard Claims and Assessing team. In this role, you'll play a critical part in ensuring technical excellence, compliance, and quality across property repairs within the insurance sector. As a trusted expert, you'll provide specialist advice and hands-on support to Claims Managers, Assessors, and Repairers—helping to deliver accurate scoping, effective repair solutions, and outstanding customer outcomes. What You'll Be Doing Technical Excellence & Claims Support Provide expert building advice on complex repair and rectification works Review scopes, quotes, and specialist reports to ensure accuracy, compliance, and value Conduct on-site inspections and quality audits of repairs and rebuilds Work alongside engineers, geotechnical experts, and other specialists to assess damage and determine root causes Support project management of complex repairs Stakeholder & Customer Engagement Deliver exceptional service to customers and stakeholders, aligned with service excellence principles Communicate clear, practical, and accurate technical guidance Support the resolution of building-related complaints and disputes Build strong relationships with internal teams and external partners including builders, suppliers, and specialists Risk, Compliance & Continuous Improvement Ensure compliance with the National Construction Code (NCC), Building Code of Australia (BCA), and relevant Australian Standards Identify risks early and contribute to effective claim outcomes Provide insights to improve processes, repair outcomes, and cost controls Assist with training and capability uplift across repair networks Team Contribution Support major event response and catastrophe activity Share trends, insights, and expertise with the wider team Actively contribute to a positive, secure, and high-performing team culture About You Trade qualification in a building/repair-related discipline (mandatory) Current or expired builder's licence (mandatory) Experience 10+ years' experience in residential construction/renovation (essential) Strong background in estimating, scheduling, and supervising repairs Deep knowledge of residential building codes and repair practices Experience within insurance or property repair industries (highly regarded) Skills & Capabilities Strong technical expertise in building codes, repairs, and estimating Excellent communication skills with the ability to simplify complex information Proven stakeholder engagement and relationship-building capability Advanced problem-solving and negotiation skills High level of organisation, time management, and adaptability A proactive, resilient mindset with a focus on continuous improvement Why Join Us? Be part of a high-impact team supporting customers through critical moments Work on complex and varied building and insurance challenges Collaborate with industry experts and specialists Grow your technical expertise and leadership capability What We Can Offer You Discounts and offers on a range of insurance products A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks secondary carer parental leave, and unlimited paid emergency response leave. Invest in your brighter future with ongoing study support and career development programs. Give back to our communities with payroll giving, donation matching and paid volunteer leave. Prioritise your work/life balance with our robust employee assistance program and dedicated employee council. Employee benefits | Suncorp Group At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. #J-*****-Ljbffr Apply on Kit Job: kitjobau.com/job/3rexzx