Production Tech (Brisbane)

About Trek At Trek, we are a global leader in cycling product design, manufacturing, distribution, and retail, committed to creating quality bikes and improving communities. Benefits Competitive Pay and Bonus Opportunities Supportive, Team-Driven Culture Ongoing Training and Career Development Wellness and Mental Health Support Exclusive Staff Discounts Community Engagement Fun, Energetic Work Environment Role Overview As a Production Technician, you will play a critical role in our store's success, ensuring every bike that leaves the shop is protected, tuned, and ready to deliver an exceptional ride. You will be the Lead Technician, responsible for more than 50% of total service work and handling complex repairs and high-level technical support. Responsibilities Troubleshoot and repair bikes efficiently with a focus on speed, accuracy, and quality Perform bike builds and pre-assemblies according to Trek standards Lead the service area with professionalism and high standards of organization and cleanliness Deliver best-in-class hospitality by helping customers understand service options and timelines Maintain Trek University Guide Status through ongoing training and certification Collaborate with the Store Manager and team to complete daily tasks and support overall shop operations Ensure consistent communication and leadership within the service department Qualifications A positive, self-motivated, and team-first attitude Outstanding communication and problem-solving skills Strong attention to detail and pride in craftsmanship A genuine passion for cycling and helping others enjoy the ride Eagerness to continually learn about current technologies and service techniques Ability to take ownership and lead by example in the workshop Additional Responsibilities Meet Trek's uniform and presentation standards Keep service area clean, organized, and efficient Execute duties as directed by the Store Manager or Service Manager Maintain up-to-date Trek University certifications Occasionally assist on the sales floor or with inventory tasks as needed Trek is an equal opportunity employer, committed to diversity and inclusion in the workplace. #J-*****-Ljbffr #J-*****-Ljbffr Apply on Kit Job: kitjobau.com/job/3rft4n