BPO Operations Lead – AI-Driven Excellence (Broadbeach) …, Brisbane

Traveltechessentialist is seeking an experienced BPO Operations Manager based in Broadbeach, QLD. This key role will oversee outsourced operations across various divisions while ensuring alignment and effective communication between internal teams and BPO partners. The ideal candidate will have robust stakeholder management skills, experience managing BPO operations, and a continuous improvement mindset. Responsibilities include overseeing performance frameworks, supporting cross-functional collaboration, and identifying AI and automation opportunities. Enjoy a beachfront office, ongoing skills development, and a travel rewards program among other perks! Apply on Kit Job: kitjobau.com/job/3rrnu0