Service Business Development Manager (Brisbane)

Service Business Development Manager Hitachi Energy Australia Pty Ltd – City of Brisbane Location: Smithfield, NSW, Australia (also other sites: Lilydale, Victoria; Brisbane, Queensland) Job ID: R******* Schedule: Full time; Remote: No; Salary: AUD 90,*********,000. Overview Drive profitable growth of the Service portfolio through proactive customer engagement, strategic account development, and installed base penetration. Build long‑term customer relationships and position service as a core value driver across lifecycle solutions. Responsibilities
- Proactively visit customers to promote and sell prescribed Service offerings across installed base and current opportunities.
- Develop and execute account plans and sales strategies leveraging installed base, Salesforce data and green‑field project insights.
- Identify whitespace opportunities and expand service penetration across key accounts; prepare, attend and present service offerings at industry events to build brand presence and drive pipeline opportunities.
- Own and grow a sustainable sales pipeline and maintain accurate pipeline data, forecasts and customer interactions in CRM (Salesforce).
- Build trust‑based relationships with customers, utilities, EPCs and industrial stakeholders; act as the primary point of contact for service‑related opportunities and lifecycle discussions.
- Collaborate with Front‑End Sales and Segment teams to align service into broader solution selling, support and enable internal sales teams to independently position and sell service offerings.
- Collaborate with technical, digital and operations teams to shape value propositions.
- Maintain disciplined sales execution through opportunity tracking, regular reviews and win/loss analysis to refine strategies.
- Analyse market trends, competitor positioning and customer needs; use insights to continuously refine value propositions and go‑to‑market strategies, contributing to regional/service growth plans.
- Ensure compliance with applicable external and internal regulations, procedures and guidelines.
- Live Hitachi Energy's core values of safety and integrity, taking responsibility for actions while caring for colleagues and the business. Qualifications
- Proven BDM / sales experience in energy, electrical or industrial sectors.
- Solid understanding of installed base strategy and lifecycle services, advanced stakeholder engagement and influencing skills.
- Excellent commercial acumen and negotiation capability.
- Experience using CRM tools (e.g., Salesforce) and ability to analyse market data and build strategic account plans.
- Proficiency in English communication. Benefits
- Flexible working practices to optimise personal and business performance.
- International working environment and empowering working culture.
- On‑job training to grow and enhance skills. EEO Statement Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rw0hg