Rental Operations Agent / Customer Service Representative …, Brisbane City

Working for our Apex Car Rentals brand based at the Brisbane Airport in a role that has the best of both worlds – face to face customer service interaction and keeping fit with the back of house responsibilities.
- Casual ongoing role – Brisbane Airport area
- Full training provided to help you achieve your goals & reach your potential
- Supportive, friendly, and caring culture
- Large, reliable global organisation
- Opportunity to grow and move internally within our business About the Role As a Rental Operations Agent you will be involved in all aspects of our business! In this position you will be interacting with our customers on the counter marketing products and services, completing rental bookings, inspecting vehicles for damages and also assisting with the cleaning of our vehicles in the wash bay. What You’ll Do
- Interact with our customers face to face, promoting the Avis Budget Group brand.
- Completing rental transactions, contracts and bookings.
- Cleaning the interior and exterior of our vehicles according to company standards.
- Inspecting vehicles for any damages that occurred during the previous rentals. What We’re Looking For
- Applicants must have a full and valid driver’s licence.
- This is a casual position that requires a minimum availability of 4 days per week (as this is an ongoing role, we couldn’t consider Working Holiday visa holders at this stage).
- Previous experience within retail, hospitality, customer service, sales or similar roles.
- Ability to work in a fast paced environment while delivery exceptional customer service.
- Ability to follow procedures and adhere to company guidelines and standards.
- Comfortable learning and using various computer systems to accurately input rental information. Benefits and Perks
- Competitive Rate + loadings + performance Bonuses
- Employee discounts on car rental across Avis Budget Group
- Full training provided to help you achieve your goals & reach your potential
- Wellbeing programme including discounted life insurance options + discounted health cover + superannuation options
- Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more
- Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3r7qke