Part-Time Customer Service Consultant (Brisbane City)

- Early morning shifts
- finish your day by 11am.
- Structured, KPI-driven environment with clear expectations.
- Ideal for reliable contact centre professionals who value routine. Join a global insurance organisation as a Customer Service Consultant in a fast‑paced, inbound contact centre environment. This part‑time, Brisbane CBD, fully in‑office role offers $37.13 ph + super, with penalty rates, and suits experienced call centre professionals who thrive in KPI‑driven roles and value consistency. Perfect for early risers seeking structured part‑time work with their afternoons free. What’s In It For You
- $37.13 per hour + super, plus penalty rates.
- Part‑time hours with early starts and early finishes.
- Join a secure, globally recognised insurance brand.
- Beautiful, modern CBD office close to Central Station.
- Structured onboarding and thorough training.
- Clear KPIs, coaching and performance frameworks.
- Supportive team culture with experienced leaders. About The Role
- Part‑time inbound contact centre role within a global insurance organisation.
- Handle high‑volume phone calls, including time‑critical and emotive situations.
- Confidently lead customer conversations and take ownership of outcomes.
- Work in a structured, KPI‑driven environment.
- Navigate 3-5 systems simultaneously while maintaining accuracy and service.
- 100% office‑based for at least the first 6 months.
- Rotating roster Monday
- Friday, 5:00am
- 11:00am (after training).
- 4-6 weeks paid training, followed by ongoing support. About You
- Available to work a rotating roster Monday – Friday 5:00am – 11:00am (Shifts will be 5am – 9am; 6am – 10am; 7am – 11am)
- A natural early starter who can perform consistently from 5am.
- Looking for stable, ongoing part‑time work, not short‑term flexibility.
- Proven experience in a quick‑paced, phone‑based contact centre.
- Confident navigating multiple systems at once (3–5) while talking with customers.
- Comfortable working to KPIs, targets and quality measures.
- Strong tenure with a demonstrated history of reliability and consistent attendance.
- Resilient, adaptable and open to feedback and coaching.
- Confident communicator who can take the lead in customer conversations.
- Able to commit to part‑time, in‑office work in the Brisbane CBD.
- Full Australian unrestricted work rights required.
- Must be able to pass a Police Check. Please note: This is a high‑accountability role. Reference checks will be conducted early in the process, including verification of attendance and reliability. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3riag0