Library Services Coordinator (Brisbane City)

Join City of Moreton Bay as a Library Services Coordinator, and help shape and enhance our communities for today and tomorrow. Reporting to the Library Services Manager, this role offers the opportunity to shape the future of library services across the City of Moreton Bay. You’ll lead and coordinate the delivery of engaging, contemporary, and consistent library services across a diverse network of sites, ensuring our libraries remain vibrant, welcoming community spaces. Responsibilities
- Partner with your Library Services Coordinator colleague to plan and deliver library facility improvement projects, transforming buildings and spaces to better meet community needs, as a key member of the Senior Library Leadership Team.
- Lead the coordination of the library network’s customer experience function, addressing service issues, managing escalated matters, and reporting on outcomes and insights.
- Develop and oversee library service delivery through effective workforce planning and management initiatives.
- Inspire and support library teams to build a strong, customer‑centred culture grounded in innovation, learning, and continuous improvement. Note: This role includes participation in an on‑call roster to support operational requirements. About you You’re passionate about the role libraries play in connecting people, culture, and community and you bring the leadership capability to turn that passion into meaningful outcomes. You are a confident and experienced leader with a proven ability to guide large, geographically dispersed teams. You bring strong knowledge of delivering high‑volume, contemporary services within a complex public library network and understand how to balance consistency with local community needs. With a strong commitment to customer experience excellence, you lead with empathy, clarity, and impact. Your highly developed interpersonal skills enable you to build trusted relationships and foster a leadership culture that puts the community at the centre of every decision. Ideally, you hold a degree in Library and Information Management (or a related discipline). You will hold or be willing to obtain a Working with Children Check (Blue Card). Applicants must undergo a National Criminal History Check. Perks
- Find a better work‑life balance with a nine‑day (72.5‑hour) fortnight, plus a hybrid, flexible working environment with some work‑from‑home days.
- Negotiated salary increases locked in through our EBA – 4% in July 2026 and a further 4% in July 2027 (or CPI capped at 4.5%, whichever is greater).
- Advance your skills and career through our Study, Training and Research Scheme (STARS).
- Make your pay go further with salary packaging options on novated leases, superannuation payments, smartphones and devices.
- Prioritise your health and wellbeing with discounted health insurance, free annual flu vaccinations and our Fitness Passport Program.
- Get support when you and your family need it most with our 24/7 confidential counselling service, leader support hotline and Mates in Construction program. City of Moreton Bay extends across the traditional lands of the Jinibara, Kabi Kabi, and Turrbal peoples, and we acknowledge and pay respects to Traditional Custodians. We believe diversity of thought, background and experience creates better outcomes for our people and communities, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all ages, genders, abilities and cultural backgrounds. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rovjb