Customer Advisor | Mt Ommaney | Part-time | QLD (Brisbane City)

Your role as a Customer Advisor puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best
- helping customers achieve their banking goals. Whether you’re assisting customers with transactions, educating them about our online platforms or recommending products and services that best suit their needs, you’ll value how it feels to make a difference in people’s lives. In this dynamic and high-impact role, you’ll make your mark by:
- Exploring customers’ needs through in-depth conversations to help them achieve their financial goals and partnering with different specialists within the branch.
- Keeping up with constant change. You’ll support our customers with their digital literacy and online banking needs as we continue to innovate our offerings.
- Being the face of the branch and customer service. Become our customer’s go-to person for anything from processing transactions, handling cash, investigating queries or assisting with paperwork, all while keeping risk considerations at the forefront.
- Embracing an attitude of lifelong learning. Bring your brilliant mind, and we’ll help you take your career to the next level with on-the-job training and external development opportunities.
- Building connections. A role at Bendigo Bank means supporting our customers, giving back and making our communities a better place while having some fun along the way! This is a permanent, part-time position located in Mt Ommaney. The roster is 40.5 hours per fortnight with the roster below.
- Monday 9AM
- 4:15PM
- Tuesday 9AM
- 4:15PM What you’ll bring to the role To succeed in this role, you’ll consistently deliver exceptional customer service. We’d love you to have:
- Experience in customer service environment and the ability to achieve targets.
- Strong attention to detail to ensure secure, accurate transactions with a risk mindset.
- Confidence to communicate with new and existing customers face to face and over the phone.
- Eagerness to understand and communicate what makes our bank different.
- Drive for collaboration – mateship is crucial for us to work together and achieve our goals.
- Experience in the banking and finance industry is a plus but certainly not essential. You’ll also get access to a outstanding range of benefits, including:
- Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members.
- Our corporate university ‘BEN U’ to take your learning to the next level. We believe a diverse workforce supported by an inclusive culture is central to our success, and we’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. To ensure that you feel supported and are set up for success, please don’t hesitate to reach out if you require any adjustments to the application or interview processes. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rpn9h