Casual Library Services Officer (Brisbane City)

- UQ Library
- Enjoy a dynamic, people-focused role where you empower students and staff to make the most of UQ’s library services
- Only open to students currently enrolled at UQ
- Casual position with an hourly rate starting at $51.24 plus superannuation of 12% (HEW Level 4) – Based at our Vibrant St Lucia Campus. About This Opportunity We have a fantastic opportunity for multiple Casual Library Service Officers to join UQ Library and help support teaching, learning, and research across the University. In this dynamic, front‑facing role, you’ll be at the heart of the student experience providing high‑quality customer service support and helping students and staff confidently navigate library resources, systems, and services. You’ll thrive in a collaborative, rapid‑paced environment, contributing to a responsive and seamless service for the UQ community. Key Responsibilities
- Providing timely advice on library resources, systems, and support services
- Understanding client needs, including technical queries, and offering effective solutions or referrals
- Supporting operations across multiple service areas and locations
- Contributing to a flexible roster to support service delivery About You
- Currently enrolled at UQ with a strong understanding of the student experience
- Demonstrated experience delivering high‑quality customer service, with confidence using a wide range of tools and systems
- Proven ability to produce accurate work with strong attention to detail in a fast‑paced environment
- Highly organised and self‑motivated, with clear and effective communication skills
- A collaborative and positive team player who contributes to an inclusive and supportive team culture
- Comfortable navigating library management systems, or quick to learn new technologies and systems Equity, Diversity, and Inclusion We’re dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ, and encourage applications from candidates who may not meet every criterion but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Applications close Thursday 28 May 2026 at 11.00pm AEST (R-65222). #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rrg9h