Business Manager – Training (Brisbane City)

SGS Australia is a leading provider of Testing, Inspection, and Certification services, supporting multiple industries across the country with trusted expertise and technical excellence. Backed by SGS’s global legacy of over 140 years, we operate one of the largest networks of accredited laboratories and field facilities in Australia, with a network of more than 50 offices and laboratories and over 1,600 employees across Australia. We are accredited by NATA and ISO, ensuring our services meet both Australian and international standards. Responsibilities
- Develop and execute strategies to achieve revenue targets and drive business growth, with full P&L; accountability.
- Lead and manage the Training business team to deliver strong sales performance and achieve KPIs.
- Identify new market opportunities, services and products to expand the training portfolio.
- Build and maintain robust client relationships through tenders, client engagement and collaboration with sales teams.
- Oversee day-to-day training operations to ensure efficient, high-quality service delivery.
- Monitor financial performance including forecasting, invoicing, aged debt and revenue targets.
- Ensure training services meet quality standards, customer expectations and compliance requirements.
- Drive continuous improvement initiatives to enhance productivity, efficiency and customer experience.
- Ensure RTO compliance, accreditation requirements and accurate reporting are maintained. Qualifications To succeed in this role, you will be a commercially minded leader with strong experience in training, business development, and operational management.
- Minimum 5 years’ management experience within a training organisation and/or Registered Training Organisation (RTO).
- Demonstrated experience leading large, multi-disciplinary teams.
- Proven success selling solutions to C-level clients.
- Strong commercial experience including tender preparation and negotiation of complex contracts.
- Solid understanding of financial management, including budgeting and cost control.
- Good understanding of marketing strategies, including digital channels.
- Experience using CRM systems to manage sales pipelines and client relationships. Benefits
- Lead a growing training business with strong market reputation.
- Drive strategic initiatives and business expansion.
- Work with a collaborative and high-performing team.
- Opportunity to make a real impact on the growth of our training services.
- Paid parental leave.
- Paid time for volunteering day and blood donations.
- Corporate health & wellbeing offers.
- Ongoing learning & development.
- Career development opportunities (Nationally and Globally).
- SGS Rewards: Employee benefits platform with access to retail and online discounts and cashback. Equal Opportunity Employer SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples. SGS Australia supports a diverse workforce and encourages applications from people of all ages, nationalities, abilities, and cultures—including Aboriginal and Torres Strait Islander peoples, the LGBTQI community, and people living with disability. Apply on Kit Job: kitjobau.com/job/3rrnol