Operations Supervisor - Distribution Centre (Brisbane City)

Operations Supervisor We’re looking for an Operations Supervisor to lead our eCommerce and retail store replenishment. This is a full‑time, Monday‑Friday 9‑5 role focused on accuracy, efficiency, team leadership, and continuous improvement. LSKD Operations Team At LSKD , our Operations Team exists to get our amazing products into the hands of our community in the most optimized and efficient way possible. We enhance productivity and ensure the smooth running of the distribution centre, all while inspiring our team and community to be 1% Better Every Day . The Perks
- Personal and professional development; free access to our LSKD book library via Audible, leadership courses, mentoring and world‑class forums.
- Group fitness sessions hosted at our on‑site gym.
- EPIC product discounts. The Gig You will be responsible for maintaining stock accuracy and ensuring the seamless flow of outbound operations across our fashion eCommerce platform and retail stores. You’ll analyse data, investigate discrepancies, conduct system audits, implement loss prevention strategies, and lead a high‑performing team to deliver exceptional results. What will you be responsible for? Order Fulfilling & Shipping
- Oversee picking, packing, and shipping for retail store replenishments, online customer orders, and internal event materials.
- Ensure all shipments meet quality standards and SLAs.
- Maintain availability of all consumables and tools required for productive operations. Team Leadership & Management
- Lead and develop outbound associates and team leaders.
- Create weekly labour plans based on forecasted and actual volumes.
- Foster a positive, accountable, and safe work environment.
- Ensure no LTIs (Lost Time Injuries) due to training, process, or environment gaps.
- Ensure all team members are signed off on relevant SOPs and policies. Process Optimisation
- Continuously improve outbound processes for accuracy, speed, and cost efficiency.
- Implement best practices for inventory handling, packing standards, and shipping procedures.
- Ensure compliance with safety and quality standards. Collaboration & Communication
- Work closely with inventory, customer service, retail, and event teams.
- Develop and maintain clear SLAs across departments.
- Prioritise urgent shipments and resolve order discrepancies quickly. Performance & Reporting
- Track and report on KPIs including order cycle time, shipping accuracy, and productivity targets.
- Identify trends and opportunities for improvement.
- Track team time accurately via timesheets or TAS forms.
- Proactively manage performance based on output, culture, and behaviour. What You’ll Bring
- Strong experience in warehouse or distribution centre operations (eCommerce preferred).
- Proven leadership and people management capability.
- Strong analytical and problem‑solving skills.
- Proficiency in Microsoft Office Suite.
- Exceptional organisational and time‑management skills.
- Excellent interpersonal and communication skills.
- A mindset focused on continuous improvement and accountability. Why Join Team LSKD? You’ll join a high‑performance team that values growth, ownership, and integrity. This is an opportunity to lead a critical function in a fast‑growing brand, drive meaningful impact, and develop your leadership capability in an environment that challenges you to be 1% better every day. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3ru97l