Instructional Designer/Technical Trainer (Brisbane City)

Business Unit Cubic Transportation Systems (CTS) – technology solutions in transportation, integrated payment, and information solutions for intelligent travel applications. Job Summary This role will establish effective partnerships with key stakeholders by consulting, designing, and delivering eLearning initiatives that build capability and competence, contributing to a high‑performing workforce. The incumbent will meet eLearning requirements within the Learning & Development Program schedule, ensuring business expectations, timeframes, and customer needs are satisfied while maintaining compliance with company policy, quality standards and WHSE requirements. Essential Job Duties and Responsibilities
- Analyze, design, develop, implement and evaluate eLearning programs.
- Identify end‑user learning needs using a variety of methods.
- Research, design, develop and pilot high‑quality contemporary and engaging learning material (manuals, flow charts, activities, hand‑outs).
- Research, design, develop and pilot engaging eLearning modules across a range of content areas.
- Follow the end‑to‑end Instructional Design process to meet BAU and project requirements.
- Apply adult learning principles to the design of learning programs and materials.
- Adopt Instructional Design and eLearning best practices in the design, development and delivery of learning programs and materials.
- Consult with Learning & Development Advisors and/or subject matter experts regarding concept design.
- Research specific learning areas, trends and activities and keep content up to date.
- Evaluate and maintain learning material to ensure currency, consistency and continual improvement.
- Ensure learning material developed is consistent with organisational and departmental standards.
- Implement recommended business changes to Learning Programs as required.
- Create and edit audio and video (including storyboarding and scripts) for use in eLearning.
- Engage with key stakeholders to propose learning solutions via storyboarding from concept to final product.
- Liaise and manage relationships with internal program and services team members. Administration
- Administer ILT and eLearning modules within the Learning Management System (LMS).
- Provide LMS support, guidance and create user documentation as required.
- Accurately input, maintain and report on learning functions in the LMS system, including compliance programmes.
- Ensure all learning documentation is recorded accurately, kept up‑to‑date and complies with company policies and standards. Learning & Development Team
- Foster and maintain effective working relationships with L&D; team members.
- Identify areas for improvement with L&D; processes that enhance the efficiency of the team.
- Ensure the reputation of the L&D; department is upheld by behaving professionally at all times. General Duties and Responsibilities
- Comply with Cubic’s Quality Management System.
- Comply with Cubic Occupational Health, Safety and Environment policies and procedures.
- Comply with security in accordance with established policies and procedures.
- Comply with Cubic Human Resources procedures.
- Other duties as requested. Minimum Job Requirements Qualifications
- Current Certificate IV Training and Assessment (essential).
- Tertiary qualification in a training‑related field: adult education, human resources, psychology (desirable). Skills / Experience / Knowledge (Essential)
- Minimum 5 years’ experience in an OD or L&D; role in a commercial environment.
- Demonstrated ability to research learning needs.
- Demonstrated success in the design, development, delivery and piloting of learning in response to identified learning needs.
- Excellent written and verbal communication skills.
- Well‑developed interpersonal skills and ability to maintain rapport with stakeholders.
- Aptitude to quickly understand and apply new learning areas within a short time.
- High level skills in Microsoft Office (Word, PowerPoint, Excel).
- High proficiency in Articulate Storyline 2 and Adobe Captivate.
- Basic HTML and Flash programming knowledge.
- Visual design skills using Photoshop or Illustrator.
- Demonstrated ability to evaluate learning.
- Excellent attention to detail and time‑management skills.
- Experience designing technical system‑based learning programs.
- Ability to work on multiple tasks concurrently in a dynamic environment.
- Proven ability to work effectively as part of a team and autonomously. Skills / Experience / Knowledge (Desirable)
- Knowledge and experience in SharePoint.
- Knowledge and experience in Workday Learning.
- Video and audio editing experience.
- Experience working in transportation and electronic ticketing systems technology.
- Experience with Government agencies.
- Experience applying the AQF standards and RTO requirements. Personal Qualities
- Build trust and demonstrate integrity and honesty.
- Take on tasks through active listening.
- Collaborative, creative and analytical problem‑solving.
- Fairness and dignity in treatment of others.
- Contribute to an agile environment with enthusiasm.
- Athletic attention to detail, commitment to continual improvement.
- Use creative and conceptual reasoning to develop learning and assessment methodologies.
- Qualified and constructive feedback delivery.
- Establish, maintain and role‑model quality customer service practices.
- Maintain confidentiality of information related to Cubic, employees and customers. Condition of Employment
- Successful outcome of a National Police Check. Equal Employment Opportunity We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We are proud to be an Equal Opportunity/Affirmative Action employer. We are committed to ensuring a workplace free of discrimination based on race, color, religion, age, disability, genetic information, sex, sexual orientation, gender identity, national origin, military or veteran status, or any other basis protected by applicable law. For more information on Equal Employment please visit: #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3ruu5d