Operations Executive | Full-Time | Brisbane (Brisbane City)

Operations Executive | Full-Time | Brisbane Be a part of milestones in our customers' lives, represent the Tiffany brand and provide excellence in customer service. Our Brisbane store is looking for a passionate and solutions driven qualified to join the team as an Operations Executive. Reporting to the Operations Team Manager, the Operations Executive will effectively oversee all aspects of Back of House, including coordination of the Merchandising, Customer Service and Client Services roles. Responsibilities
- Inventory management, including stock control, cycle count accuracy, shrinkage and ensuring appropriate assortment and model stock levels.
- Supervise and coordinate all aspects of customer service relating to customer repairs, servicing orders, and any post sale offerings.
- Supervise and coordinate all aspects of client services including customer telephone enquiries, stock availability and any other post sale offerings.
- Oversee all receiving and shipping functions, including liaising with transportation, freight forwarders, Australian Customs, clearing/customs agents etc. to ensure local compliance.
- Partner with store management to ensure all back of house processes and systems support required service standards.
- Manage, coach, develop and train staff. Benefits In return, you will earn a very competitive salary, the opportunity for career development in an environment that recognizes growth, whilst receiving Tiffany designed training programs and the privilege of generous employee discounts. Qualifications
- Tertiary Certificate or equivalent life / work experience.
- Minimum three years retail stock management/inventory control preferably within the jewelry industry.
- Problem solving ability.
- Excellent communication skills
- verbal and written.
- Strong interpersonal skills.
- Proven multi-tasking experience with an ability to meet deadlines.
- Advanced skills in MS Word, Excel and MIPS.
- Flexible working availability, including evenings, weekends and public holidays. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rvz2u