Human-Centred Design (HCD) - Digital Graduate Program (Feb 2027), Brisbane City

About you We are looking for graduates with a willingness to learn, a growth mindset, and a positive attitude. You will play a role in contributing to projects, programs, initiatives and ongoing business that keeps Queensland communities safe, healthy, happy and thriving. Our graduates are integral to the Queensland Government. Remuneration and career growth We provide graduates with support and professional development to give them the tools and confidence to transition from digital graduates to digital professionals. As one of the largest employers in the state, the Queensland Government provides graduates the opportunity to tailor their career development and enhance their career opportunities. We offer:
- a starting salary of $76,217 at 1 July 2025 per annum plus superannuation
- Fixed‑term 2‑year contract
- flexible work‑life balance opportunities, with a 36.25hour working week
- generous leave provisions and salary packaging
- a structured leadership development program
- career development guidance and a supportive graduate team
- access to networking opportunities and social events
- a mentor and connection to a supportive graduate cohort
- a wide variety of digital graduate roles to choose from. Career progression Due to their experience and training, our graduates can progress their careers very quickly. Eighty‑seven percent of graduates completing the program stay on to be employed by the Queensland Government post‑program. Our graduates' salaries can increase up to $27,000 (based at AO5 level) or more after completing the 2‑year program. 1. The exact salary will be determined as per the applicable enterprise bargaining agreement. As an indicator, the minimum AO3 rate under the State Government Entities Certified Agreements 2023 as at 1 July 2025 is $76,217. 2. Working week hours may vary depending on the applicable enterprise bargaining agreement. “The program significantly accelerated my career development. It provided me with invaluable opportunities to enhance my skills, gain practical experience, and build a strong network within the public sector. The structured learning and mentorship enabled me to quickly adapt to new challenges and responsibilities, helping me to grow professionally at a much faster pace than I could have anticipated on my own.” Ashutosh
- 2024 Graduate
- Department of Education What you’ll be doing Human‑centred design (HCD) is an approach to problem‑solving that places the needs of people at the centre of the process. For government, these people are all of us, the people of Queensland. HCD involves people in all stages of the process—from gathering insights, to exploring many ideas through testing and refining possible solutions, to the evaluation of the effectiveness of the outcome. The HCD graduate will support agencies to integrate and uplift HCD project planning, training activities and implementation of HCD solutions. Responsibilities Responsibilities in a HCD role may include:
- assisting team members in the creation and delivery of high‑quality standards for a whole‑of‑government HCD approach
- assisting with research into HCD best practice to inform the design of HCD tools, guides and training offerings
- participating in service design workshops for user experiences for responsive web, apps or other digital interfaces
- translating ideas and concepts into user flows, mock‑up prototypes, style guides
- assisting with the coordination of HCD training courses including planning, enrolments, promotion, setting up, surveying participants collating and reporting data
- supporting HCD projects including planning, stakeholder engagement sessions and idea development
- communicating with key stakeholders regarding HCD initiatives, to reach mutually successful outcomes
- creating content for social media and news channels. Ideal candidates Ideal candidates for a HCD role will have:
- a high level of interpersonal and liaison skills
- have empathy and the ability to be innovative and deliver ideas
- solid organisational skills and problem‑solving skills
- ability to analyse and collate information
- effective communication and time management skills
- solid project management skills an ability to produce detailed and accurate work including high level writing skills. Technical skills Understanding of:
- HCD methodologies and contemporary research techniques
- government writing styles
- agile working approach
- research forums and information sharing. Qualifications A degree in:
- Design thinking
- UX
- Information management
- User‑centred design
- Law
- Business
- Information technology. Eligible and who can apply? The Queensland Government prides itself on embracing diversity. We value people from all walks of life and are committed to creating a vibrant, inclusive, and diverse workplace. We encourage applications from:
- women
- people with disability
- Aboriginal and Torres Strait Islander Peoples
- members of the LGBTIQA+ community
- people from culturally and linguistically diverse backgrounds
- mature‑age Queenslanders. We also welcome international students who meet unrestricted working rights in Australia. Support and reasonable adjustments can be provided to applicants throughout the selection process as required. Email our graduate manager discuss further. Eligibility To be eligible for the Digital Graduate Program, you must:
- Have completed (or will complete) a Bachelor’s, Graduate Certificate, or Master’s degree between January‑2023 and December 2026. If you have an overseas qualification, it must be recognised in Australia prior to applying. Learn more about the Qualifications Recognition process (
- Hold a degree in one of these fields:
- Information Technology and related fields: Information technology, cloud computing, cyber security, computer science, data analytics, robotics, information management, mathematics, software or systems engineering.
- Emerging Technologies and AI: Artificial intelligence, automation development.
- Strategic Management and Business: Business, marketing, or project management.
- Design and Creative Industries: Web and multimedia design, user experience (UX) or interactive design.
- International students currently residing in Australia must also have unrestricted working rights in Australia until at least February 2029. This includes:
- Permanent Residency, citizenship, or work‑related visas (e.g., Temporary Graduate 485 Visa) that permit full‑time, unrestricted work.
- Evidence of transitioning to unrestricted working rights (if on a bridging visa). Successful applicants If you are successful you must:
- relocate to Brisbane (or other Queensland locations) at your own expense.
- be ready to start by February 2027. Earlier start dates may be accommodated based on agency‑specific needs. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rw9dv