Medical Receptionist - Doy Street Medical Centre (Dallas, Vic)

We are seeking a friendly, organised, and reliable **Medical Receptionist** to join our busy and community-focused team at **Doy Street Medical Centre** in **Dallas, VIC**.

In this role, you will be the first point of contact for our patients and play a vital part in ensuring the smooth day-to-day running of the practice. You will support our doctors and nurses with administrative tasks, provide exceptional patient service, and help maintain an efficient and welcoming environment.
- (Note: language skills are desirable to meet community communication needs but are not a condition of employment, in accordance with Fair Work Australia guidelines.)_

**Key Responsibilities**
- Greet and assist patients in a courteous and professional manner
- Manage phone calls, bookings, and front-desk enquiries
- Process Medicare, DVA, and private billing claims accurately
- Maintain patient confidentiality and compliance with privacy laws
- Support doctors, nurses, and management with administrative duties
- Keep reception and waiting areas organised and welcoming
- Use and maintain **Best Practice** or similar medical software

**Skills & Experience**
- Previous experience in a **medical, dental, or allied health reception** role is preferred
- Excellent communication, organisation, and multitasking skills
- Computer-literate with strong attention to detail
- Ability to work both independently and as part of a team
- Qualified presentation and a caring attitude toward patients

**Job Type & Hours**
- **Part-Time or Full-Time (Permanent)**:

- **25-38 hours per week**, Monday to Friday (occasional Saturday if required)

**Pay & Benefits**
- **$55,000
- $70,000 per year**, based on experience and hours worked
- Professional development and training assistance
- Health insurance support
- Employee discounts at partner clinics
- Supportive, inclusive team culture
- Work-from-home flexibility for select admin tasks

**Job Types**: Full-time, Part-time, Permanent, Casual

Pay: $55,000.00
- $70,000.00 per year

Expected hours: 25
- 38 per week

**Benefits**:

- Professional development assistance
- Salary packaging

**Experience**:

- Front desk: 1 year (preferred)

**Language**:

- Arabic (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person Apply on Kit Job: kitjobau.com/job/3raf6p