Reception / Administration Officer (Birtinya)

Reception / Administration Officer (Full-Time, In-Centre) Sunshine Coast | Vitality Movement Centre, Birtinya Join a growing Sunshine Coast clinic and be the first point of contact for our clients. Work alongside a supportive multidisciplinary team in a up-to-date space. Full-time, stable role with opportunities to grow. About the Role We're looking for a Reception / Administration Officer to join our Sunshine Coast clinic. As the first point of contact, you'll play a key role in creating a positive experience for every client while supporting the day-to-day operations of a busy allied health clinic. You'll work closely with our clinicians and admin team to keep things running smoothly. Key Responsibilities Reception & Client Experience
- Welcome clients and visitors in a warm, professional manner
- Manage incoming calls, emails, and enquiries
- Book and coordinate appointments across clinicians
- Maintain a calm, organised, and welcoming clinic environment Administration
- Manage clinician diaries and scheduling
- Process payments, invoices, and billing enquiries (NDIS, Medicare, private)
- Support referral intake and direct enquiries appropriately
- Assist with client communications and documentation
- Maintain accurate records in systems such as Splose
- General admin including data entry, inbox management, and stock About You
- Minimum 2+ years of previous reception, administration, or customer service experience required
- Confident using Microsoft Office and client management systems
- Healthcare, allied health, or NDIS experience highly regarded You are:
- Friendly, professional, and approachable
- Highly organised with strong attention to detail
- Able to manage competing priorities in a busy environment
- Proactive and team-focused
- Someone who genuinely enjoys helping people What We Offer
- Full-time, in-centre role at Vitality Movement Centre
- Supportive multidisciplinary team environment
- Ongoing training and development opportunities
- No shift work or on-call requirements
- Access to EAP and staff benefits
- Opportunity to grow within a developing Sunshine Coast service About Intrinsic Health Group Intrinsic Health Group provides allied health services to people of all ages across Queensland. Our Sunshine Coast clinic is a growing, multidisciplinary service supporting clients across Support at Home, CHSP, NDIS, DVA, and private funding. Apply If you're looking for a role where you can make a meaningful contribution each day, we'd love to hear from you. Company Overview At Intrinsic Health we recognise that health is experienced physically, psychologically, and socially. With this in mind, we adopt a holistic and individualised approach to treatment through comprehensive assessment. Founded in 2017, we are a collaborative team of Allied Health clinicians (Occupational Therapists, Physiotherapists, Exercise Physiologists, Podiatrists, Psychologists, Speech Pathologists, Dieticians, Chiropractors) and currently service areas across Brisbane, Darling Downs, City of Ipswich and Lockyer Valley, Sunshine Coast, Wide Bay, Central and North QLD. Our services are designed to support health and well-being, in order to guide people of any age, ability and fitness level to feel better for longer. Intrinsic Health services are tailored to meet our clients’ goals. Apply on Kit Job: kitjobau.com/job/3pr275