Reception / Administration Officer (Birtinya)

Reception / Administration Officer (Full-Time, In-Centre) Sunshine Coast | Vitality Movement Centre, Birtinya Join a growing Sunshine Coast clinic and be the first point of contact for our clients. Work alongside a supportive multidisciplinary team in a modern space. Full-time, stable role with opportunities to grow. About the Role We're looking for a Reception / Administration Officer to join our Sunshine Coast clinic. As the first point of contact, you'll play a key role in creating a positive experience for every client while supporting the day-to-day operations of a busy allied health clinic. You'll work closely with our clinicians and admin team to keep things running smoothly. Key Responsibilities Reception & Client Experience
- Welcome clients and visitors in a warm, professional manner
- Manage incoming calls, emails, and enquiries
- Book and coordinate appointments across clinicians
- Maintain a calm, organised, and welcoming clinic environment Administration
- Manage clinician diaries and scheduling
- Process payments, invoices, and billing enquiries (NDIS, Medicare, private)
- Support referral intake and direct enquiries appropriately
- Assist with client communications and documentation
- Maintain accurate records in systems such as Splose
- General admin including data entry, inbox management, and stock About You
- Minimum 2+ years of previous reception, administration, or customer service experience required
- Confident using Microsoft Office and client management systems
- Healthcare, allied health, or NDIS experience highly regarded You are:
- Friendly, professional, and approachable
- Highly organised with solid attention to detail
- Able to manage competing priorities in a busy environment
- Proactive and team-focused
- Someone who genuinely enjoys helping people What We Offer
- Full-time, in-centre role at Vitality Movement Centre
- Supportive multidisciplinary team environment
- Ongoing training and development opportunities
- No shift work or on-call requirements
- Access to EAP and staff benefits
- Opportunity to grow within a developing Sunshine Coast service About Intrinsic Health Group Intrinsic Health Group provides allied health services to people of all ages across Queensland. Our Sunshine Coast clinic is a growing, multidisciplinary service supporting clients across Support at Home, CHSP, NDIS, DVA, and private funding. Apply If you're looking for a role where you can make a meaningful contribution each day, we'd love to hear from you. Apply on Kit Job: kitjobau.com/job/3r27on