Duty Manager & Customer Service Miami

Join the Team at CVM
- Miami Aquatic Centre! ‍ ️

Looking for a role where you can lead, engage, and make a real difference in your community?

City Venue Management (CVM) is hiring:

Duty Managers
- Full Time

Customer Service Team Members
- Casual

Both roles require a current Pool Lifeguard qualification, along with a commitment to safety and delivering exceptional service.

Why You’ll Love Working With CVM

Full-time stability and leadership opportunities for Duty Managers

Adaptable hours for casual Customer Service roles

Supportive, team-based culture

Internal training and career development pathways

Exclusive staff discounts on courses and programs

Be part of a team that creates welcoming, safe, and fun aquatic environments

What You’ll Need (or be willing to obtain at your own cost)

Paid Blue Card (Working with Children Check)

Pool Lifeguard Award

Current First Aid & CPR qualification

For Duty Managers: leadership or supervisory experience highly regarded

For Customer Service: customer service experience is a plus, but enthusiasm and a positive attitude matter most

Both roles must be available across Mornings, Evenings, and Weekends.

About Us

City Venue Management (CVM) operates aquatic and leisure facilities across Queensland and New South Wales. At Miami, you’ll be part of a dedicated team committed to safety, inclusion, and community engagement.

Statement of Commitment to Child Safety

At CVM, we prioritise the health, safety, and wellbeing of everyone visiting our facilities. We take a proactive approach to child safety through team training, explicit policies, and adherence to industry best practices, creating a secure and welcoming setting for all.

Ready to make a difference? Apply on Kit Job: kitjobau.com/job/3r4guh