Security Officer (Burswood)

**Company Description**: **BETTER BEGINS HERE**

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change
- for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

**The role** Security is a highly skilled team, playing an key part in making Crown a welcoming place for our guests through maintaining a culture of care and excellence.

As a Security Officer, you will be responsible for providing frontline security services in a professional, customer focused manner to ensure the safety and security of Crown Perth’s customers, employees, and property. Your conflict resolution and problem-solving skills will allow you to improve our colleagues and customers experience.

In this role, you’ll provide joyful experiences through your genuine care for guests. As well as:

- Checking ID and ensuring patrons adhere to dress code.
- Addressing undesirable behaviour.
- Escorting staff and patrons to vehicles when required.
- Preventing violent and disorderly behaviour.
- Assisting patrons who wish to be self-barred from the Casino.
- Providing support in medical emergencies.
- Assisting in the transfers of money and chips.

**About you** You’ll bring the following:

- Excellent communication skills with the ability to defuse potential conflict.
- Ability to multi-task and prioritise workload.
- Flexibility in working hours, including **weekends and nights**, is essential for this role.
- Strong customer service skills.
- Ability to work under pressure in a fast paced and busy environment

**Additional Information**: **We're working towards our first 2025 intake which will be Monday 17th February and Monday 10th March.**

**We're intending to conduct interviews on 6th & 9th December 2024 and 9th & 10th January 2025 which you will need to be available for.**
- Current First Aid Certificate (HLTAID011 Provide First Aid)
- Current WAPOL Security Officer and Crowd Controller Licenses
- Current DLGSCI Casino Employee (Security Officer) License or ability to acquire one
- Flexibility in working hours, including **weekends and nights**, is essential for this role.

You will also need to complete a pre-employment medical which is part of Crown's background checks and recruitment process.

**What you can expect from us**

On top of exciting career possibilities, we offer better exposure to experiences and learning.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you. Apply on Kit Job: kitjobau.com/job/3qhiv5