Sales Support & Logistics Coordinator Municipality Of …, Municipality of Strathfield

Our client, a global leader in Computers and Information Technology, is seeking experienced Warehouse & Customer Support Administrators to join their team at their Homebush site.

Benefits

Close to public transport

Competitive hourly rate

Ongoing training and development

Prospect for long-term, ongoing employment

Future relocation to Kemps Creek in 2027

About the Role

This is a dynamic, customer-focused role combining warehouse coordination, order management, and administrative support. You will be responsible for:

Managing the end-to-end purchase order process, including order checking, backorder reviews, amendments, and pricing validation

Coordinating customer deliveries and catalogue requirements

Generating reports and providing timely information to customers

Processing customer claims, including returns, courier queries, and overcharge investigations

Maintaining and updating the online pricing catalogue

Supporting store openings and closure notifications

Providing administrative support to the sales team as required

Working closely with internal teams to achieve business targets

Liaising with customers regarding product roadmaps, transitions, and updates

Responding to customer enquiries (orders, product information, stock availability, deliveries, invoices, etc.)

Managing and escalating customer issues where necessary

Providing occasional reception relief

Building and maintaining strong relationships with assigned customers

Delivering training to customers and internal staff on systems and processes

Coordinating delivery requirements with freight partners

Resolving delivery issues in a timely manner

Supporting the delivery and return process for evaluation products

Reviewing reports and ensuring timely shipment of orders

About You

To be successful in this role, you will have:

Previous administrative experience in a quick-paced setting

Advanced Microsoft Excel skills

Strong attention to detail and problem-solving ability

Availability to work full-time, 5 days per week on an ongoing basis

Excellent communication and customer service skills

How to Apply

If this sounds like the opportunity you've been looking for, please APPLY today.

Momentum is committed to providing equal employment opportunities for all and fostering a diverse and inclusive workforce. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rl2zc