Telstra Retail: Customer Service & Sales Consultant …, Busselton

Responsibilities
- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- Be the Go‑To Tech Expert: Stay up to date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals. Qualifications
- Great Communication Skills: Natural at connecting with people and making their day better.
- Solution-Oriented Approach: Think on your feet and tailor solutions for each customer.
- Sales Drive: Motivated to achieve (and exceed) sales targets and KPIs.
- Passion for Learning: Eager to grow and develop skills in a agile environment.
- Resilience and Positivity: Can‑do attitude, even when things get busy.
- Customer-Facing Experience: Previous experience is a plus but not required – bring enthusiasm and we’ll teach the rest! Salary & Benefits
- Hourly Rate: $30.33 per hour (Junior rates apply for those under 20 years of age).
- Variable Remuneration: If eligible, the plan’s rules (which we may change) determine eligibility, calculation and payment.
- Penalty rates: 25% additional for weekday hours after 6 PM, 25% for hours on Saturday, 100% for Sunday and 150% on public holidays.
- Plus 12% superannuation.
- Plus 10% variable remuneration.
- First 2 months guaranteed while learning on board.
- Generous discounts: 30% off Telstra services and exclusive offers with over 240 partner brands.
- Leave options: 16 weeks paid parental leave, extra days off, gender affirmation leave, cultural leave, blood donor leave, ability to purchase up to 4 weeks additional leave.
- Training & career growth: Access over 17,000 LinkedIn Learning programs and Future Ready career path program.
- Flexibility: Flexible working hours and a supportive approach to parental leave.
- Recognition & rewards: Monthly performance rewards and other recognition programs.
- Inclusive culture: Diverse and inclusive team values unique perspectives. We welcome applications from people of all backgrounds, abilities and experiences. We strive to create a workplace where everyone is respected, valued and can thrive. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rhcc6