Telstra Retail: Customer Service & Sales Consultant …, City of Busselton

Employment Type Permanent Closing Date 30 Dec :59pm Job Title Telstra Retail: Customer Service & Sales Consultant – Busselton Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey and, through your collaborative approach, empower customers by identifying the products and services they need to transform their telecommunications experience. Responsibilities
- Deliver an exceptional in-store customer journey and consultative service.
- Identify and recommend Telstra products and services that meet customer needs.
- Maintain up‑to‑date knowledge of Telstra’s technology, gadgets and offers through continual training.
- Achieve and exceed sales targets and key performance indicators.
- Provide support and solutions to customers, ensuring a high level of satisfaction. Qualifications
- The ability to easily build a connection with a variety of recent and existing customers.
- An appetite to quickly develop customised solutions for customers.
- A drive to reach and exceed sales targets and KPIs.
- The hunger to learn and grow within the role (and beyond).
- A positive and resilient approach to customer service within a busy environment.
- Experience in a customer‑facing role. Benefits
- 30% off Telstra services.
- Exclusive discounts and offers across 240 brands and partners.
- Flexible, inclusive approach to parental leave – do it your way.
- Unlimited access to 17,000 learning programs.
- Monthly performance rewards and recognition programmes. EEO Statement We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3ridjs