Full Time Customer Service & Sales Consultant CAPALABA (Cairns)

Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in‑store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience. What You’ll Be Doing
- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is memorable.
- Be the Go‑To Tech Expert: Stay up‑to‑date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals. Salary and Benefits
- Generous discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners.
- Leave options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and the ability to purchase up to 4 weeks of additional leave.
- Training & career growth: Access over 17,000 learning programs with LinkedIn Learning and the Future Ready program.
- Flexibility: Flexible working hours and supportive parental leave arrangements.
- Recognition & rewards: Monthly performance rewards and recognition programs.
- Inclusive culture: Diverse and inclusive team where everyone’s unique perspective is valued. Qualifications
- Excellent communication skills and a natural ability to connect with people.
- Solution��oriented approach: Thinking on your feet and tailoring solutions for each customer.
- Sales drive: Motivated to achieve and exceed sales targets and KPIs.
- Passion for learning: Eager to grow and develop skills in a dynamic environment.
- Resilience and positivity: Can‑do attitude, even when busy.
- Customer‑facing experience: Previous experience is a plus but not required. Equal Opportunity We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. Apply on Kit Job: kitjobau.com/job/3rhas2