Waste Administration Officer (Canberra)

The Package: $71,289.4
- $78,773.2 + 12% super. (Evaluated as Grade 8 of the QPRC Salary System 2025). Full time – 35 hours per week. Flexible work arrangements will be considered. Looking for a role where customer service, administration and sustainability come together in a supportive and community-focused team? In this role you will: Provide high-level customer service by responding to waste-related enquiries and complaints across phone, email, website correspondence and face-to-face interactions, while liaising with Council’s waste collection contractor to resolve routine issues. Support the Waste Services team with a range of administrative functions including processing invoices, maintaining records and spreadsheets, preparing reports and correspondence, managing bookings and assisting with waste and recycling initiatives. We are looking for someone who: Has administration experience or relevant qualifications, strong communication skills and a demonstrated ability to provide excellent customer service across multiple channels. Is organised, adaptable and confident using Microsoft Office and electronic records systems, with experience in Tech1 Property and Rating highly regarded. A current Class C driver licence is required. Working with us: At QPRC, you’ll join a collaborative team that delivers important services to the community while supporting sustainability and environmental outcomes across the region. We pride ourselves on our positive workplace culture, diversity of people and work, and strong focus on work-life balance. The successful candidate will also have access to Council’s new reward and recognition program, offering discounts and cashback at more than 600 major retailers. Learn more about these benefits here. If you have any questions relating to the role, please contact: Vanessa Palmer Coordinator, Waste Education and Strategy (02) 6285 6192 Closing date: 9:00am Monday, 15 June 2026 Apply on Kit Job: kitjobau.com/job/3qdopf