Application Support Technical Specialist (Canberra)

We are seeking an experienced Technical Specialist with robust hands‑on expertise across enterprise technologies. The successful candidate will work on‑site and provide high‑quality technical guidance, troubleshooting, and operational support to one of our key clients. This position offers the opportunity to work on challenging projects and contribute to the optimization of the organization’s content management capabilities. If you have a passion for innovation, strong technical skills and a commitment to delivering excellence in content management solutions, we encourage you to apply. This role requires deep technical knowledge, strong problem‑solving abilities, and the capability to communicate effectively with both technical and non‑technical stakeholders. Please note a minimum NV1 security clearance is a requirement for this role. Key Responsibilities
- Provide L3 support by investigating, diagnosing, and resolving complex incidents and service requests across IIS/.NET, SQL Server, SharePoint, OpenText, and Dynamics.
- Maintain operational stability by managing lower environments, coordinating releases, and performing regular application patching, upgrades, and security maintenance (Windows, SQL, Java/JDK, .NET, ADFS, certificates).
- Optimise performance and reliability through tuning of IIS, SQL, Tomcat/Java, SharePoint components.
- Collaborate with vendors and stakeholders to resolve technical issues and fulfil service requests efficiently.
- Automate and streamline operations using PowerShell for routine tasks, configuration checks, deployments, and runbooks.
- Ensure accurate documentation including SOPs, KB articles, diagrams, and CMDB entries, while keeping users updated throughout ticket lifecycles.
- Contribute to modernization and decommission planning. Experience And Qualifications
- Prior experience in System administration, Windows on‑premises, cloud environments and Active Directory including Windows Server, PowerShell, IIS/.NET, SQL Server ops, Tomcat/JDK, SharePoint 2019 & SPO admin, OpenText CS + OTDS ops, Dynamics CRM ops, ADFS/certificates, patch/change, performance tuning, documentation/CMDB will be highly regarded.
- Minimum NV1 Clearance is required.
- Strong analytical and problem‑solving skills with the ability to resolve complex technical issues.
- Knowledge of enterprise content management principles, records management, and compliance standards.
- Excellent communication skills to effectively convey technical information to non‑technical stakeholders.
- Proven ability to manage multiple tasks, prioritise workloads, and meet project deadlines.
- Ability to provide periodic weekend and A/H on‑call support on a roster system (once suitably experienced). Our Culture And Benefits
- Extensive resources to support your onboarding and continual development including DXC University.
- We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC.
- More time to do the things you love with flexible leave options, including purchased leave.
- Take time to give back with charitable and emergency services volunteer days.
- Well‑being matters to us and our Employee Assistance Program is there to support you and your family.
- And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts. We are an Equal Opportunity Employer. DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole‑self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritises in‑person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qdq9s