Venue Manager | National Portrait Gallery Canberra

At The Fresh Collective, we create hospitality experiences that feel considered, welcoming and memorable â in some of Australia’s most iconic cultural venues. This is a hands‑on leadership role for someone who thrives on autonomy, genuinely loves guest service, and knows how to build strong relationships with both clients and teams. You’ll need to be confident running the venue independently, making sound decisions, and maintaining exceptional standards day to day.
- Day / night balance compared to traditional late-night hospitality venues (with event flexibility)
- Work in one of Canberra’s most respected and inspiring cultural institutions
- Freedom to bring ideas to life and genuinely influence the guest experience
- Be trusted to run the venue like it’s your own
- Join a hospitality group known for creativity, quality and unique venues across Australia
- Opportunities to grow within a wider national hospitality group
- Staff discounts and group-wide perks
- A genuinely supportive leadership team that values initiative and individuality
- Driving a warm, professional and guest-focused culture
- Managing rostering, labour, stock control and reporting
- Training and developing a confident, service‑driven team
- Building strong relationships with Gallery stakeholders
- Delivering exceptional functions and hospitality experiences
- Maintaining operational systems, procedures and WHS standards
- Identifying opportunities to grow trade and improve service and elevate the guest experience
- Has solid hospitality leadership experience
- Is organised, proactive and highly self‑motivated
- Thrives working autonomously
- Loves developing teams and creating positive culture
- Has excellent communication and stakeholder management skills
- Is passionate about hospitality, people and guest experience
- A natural communicator who builds trusted relationships
- Hands‑on, adaptable and solutions‑focused
- Genuinely excited by hospitality within arts and cultural spaces #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qednf