Travel Client Support Specialist Canberra
Travel Client Support Specialist Canberra
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Canberra, Australia
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Posted: a week ago
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Description
Kopp Travels USA is seeking a reliable and service-driven Travel Client Support Specialist to support our clients throughout their travel journey from the moment they book until they return home.
This role is ideal for someone who enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience.
Key Responsibilities
Respond promptly and professionally to client inquiries via email, phone, and messaging platforms
Assist with travel bookings, changes, cancellations, and special requests
Provide accurate information about destinations, travel requirements, and agency policies
Follow up with clients to confirm trip details and overall satisfaction
Handle questions or concerns with empathy, professionalism, and solid problem-solving skills
Ideal Candidate
Excellent written and verbal communication skills
Customer service experience (travel or hospitality experience is a plus, but not required)
Organized, dependable, and detail-oriented
Comfortable using technology and learning booking platforms and systems
Passionate about travel and helping others create memorable experiences
What We Offer
100% remote position with adaptable scheduling
Opportunities for growth within the agency
Travel perks and exclusive industry discounts
Supportive team workplace with ongoing training and guidance
If you’re enthusiastic about travel and enjoy delivering exceptional client support, we’d love to hear from you.
Apply today and start your journey with Kopp Travels USA.
J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qjll8
This role is ideal for someone who enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience.
Key Responsibilities
Respond promptly and professionally to client inquiries via email, phone, and messaging platforms
Assist with travel bookings, changes, cancellations, and special requests
Provide accurate information about destinations, travel requirements, and agency policies
Follow up with clients to confirm trip details and overall satisfaction
Handle questions or concerns with empathy, professionalism, and solid problem-solving skills
Ideal Candidate
Excellent written and verbal communication skills
Customer service experience (travel or hospitality experience is a plus, but not required)
Organized, dependable, and detail-oriented
Comfortable using technology and learning booking platforms and systems
Passionate about travel and helping others create memorable experiences
What We Offer
100% remote position with adaptable scheduling
Opportunities for growth within the agency
Travel perks and exclusive industry discounts
Supportive team workplace with ongoing training and guidance
If you’re enthusiastic about travel and enjoy delivering exceptional client support, we’d love to hear from you.
Apply today and start your journey with Kopp Travels USA.
J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qjll8
Highlights
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Company nameKopp Travels
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Job positionTravel Client Support Specialist Canberra
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More info about this ad
Travel Client Support Specialist Canberra has been posted in the Canberra Customer Service & Call Centre category on Locanto.
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