Remote Travel Support Specialist | Flexible Hours (Canberra)

Kopp Travels USA is seeking a reliable and service-driven Travel Customer Support Specialist to support our clients throughout their travel journey from the moment they book until they return home.This role is ideal for someone who enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience.Key ResponsibilitiesRespond promptly and professionally to client inquiries via email, phone, and messaging platformsAssist with travel bookings, changes, cancellations, and special requestsProvide accurate information about destinations, travel requirements, and agency policiesFollow up with clients to confirm trip details and overall satisfactionHandle questions or concerns with empathy, professionalism, and strong problem-solving skillsIdeal CandidateExcellent written and verbal communication skillsCustomer service experience (travel or hospitality experience is a plus, but not required)Organized, dependable, and detail-orientedComfortable using technology and learning booking platforms and systemsPassionate about travel and helping others create memorable experiencesWhat We Offer100% remote position with flexible schedulingOpportunities for growth within the agencyTravel perks and exclusive industry discountsSupportive team workplace with ongoing training and guidanceIf you're enthusiastic about travel and enjoy delivering exceptional client support, we'd love to hear from you.Apply today and start your journey with Kopp Travels USA. #J-*****-Ljbffr Apply on Kit Job: kitjobau.com/job/3qkvrl