Junior System Administrator Canberra

Company Overview Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security. Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance. Purpose Purpose IDEMIA is seeking a Junior System Administrator to join our Managed Services Support Team, providing high-quality end user support and outstanding customer service to our government clients. Responsibilities
- Technical troubleshooting, incident resolution, and effective escalation to senior technical teams in line with ITIL processes.
- Proactive system maintenance, system health checks, and timely fulfilment of service requests. Qualifications
- 1+ years' experience in a similar role.
- Experience working within the APS and ITIL environments.
- Experience working in a level 1 service desk setting.
- Solid technical ability in software application support.
- Solid ability for technical analysis and critical thinking to solve issues.
- Broad knowledge of different technologies (Linux, Windows, Network, Oracle).
- Interest in learning a Linux workplace. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rqlc3