Associate Director, Digital Student Services (Canberra)

Associate Director, Digital Student Services Competitive salary package plus 17% superannuation. Classification: Senior Manager 3 (Information Technology) Salary package: Competitive salary package plus 17% superannuation. Terms: Full-time, Continuing. Location: Canberra, ACT. The Associate Director, Digital Student Services provides strategic and operational leadership for ANU student‑facing digital ecosystem. The role leads the design, delivery and continuous improvement of platforms that support the full student lifecycle, including learning, engagement and support services. As a member of the ITS Executive Leadership Team, the Associate Director sets the vision, strategy and roadmap for the Digital Student Services stream, translating university and business priorities into high‑value digital outcomes. The Person You are a senior digital leader with extensive experience working at the intersection of business, technology and education. You bring a strong understanding of agile ways of working, product and service management, and contemporary digital delivery practices. You are an experienced people leader who builds engaged, high‑performing teams through values‑based leadership, coaching and a commitment to psychological safety and continuous improvement. You are comfortable operating at executive level, influencing outcomes through clear communication, collaboration and evidence‑based decision‑making. You will also bring:
- Deep experience with learning, teaching and student systems in a complex organisation.
- Strong financial and portfolio management capability with a focus on value realisation.
- The ability to navigate change, set direction, and deliver outcomes in a large‑scale setting.
- A commitment to equity, inclusion, work health and safety, and ethical leadership. The Department Digital Student Services is a core stream within ITS, focused on delivering a connected, seamless and student‑centred digital experience. The stream works closely with colleges and service divisions to ensure that digital platforms support student success, innovation in teaching and learning, and the University’s mission to create national and global impact. The Division Information Technology Services (ITS) delivers the digital solutions that enable ANU to achieve its strategic ambitions in education and research. ITS is leading the University’s 10‑year Digital Plan, transforming the digital experience for students and staff through modern platforms, trusted services and strategic partnerships. ANU values diversity and inclusion and is committed to providing equal employment opportunities to people of all backgrounds and identities. The University actively encourages applications from Aboriginal and Torres Strait Islander people. For more information on employment opportunities, contact our Indigenous Employment Consultant at Application Information To apply for this role please upload the following documents:
- A statement addressing the selection criteria.
- A current curriculum vitae (CV) that includes the names and contact details of at least three referees (preferably a current or previous supervisor). If your CV does not include referees you can complete these online when prompted in the application form.
- Other documents, if required. Applications which do not address the selection criteria may not be considered for the position. The successful candidate must have rights to live and work in this country and will be required to undergo a background check during the recruitment process. An offer of employment is conditional on satisfactory results. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rsqaq