Operations Assistant Remote 59970548322 Newcastle …, Canberra

Operations Assistant Auto
· Marine
· Aircraft Detailing
• Remote
• Full time (Monday–Saturday, 7:30am–3pm ET | 45 hours per week minimum) About the Role We are a premium detailing company servicing the auto, marine, and aircraft industries. We’re looking for a sharp, personable Operations Assistant who can own the front and back end of our operation — from the first interaction to the last scheduled job. This is not a passive admin role. You will be the voice, the organizer, and the engine that keeps everything moving. Who You Are
- You speak clearly, confidently, and professionally
- You naturally match tone, pace, and energy — you read people rapid
- You’re genuinely warm and playful without losing professionalism
- You solve problems before anyone asks you to
- You thrive in quick-moving environments and don’t need hand-holding
- You are proficient in logistics, streamlining projects, and managing constant changes What You’ll Own Customer Service & Sales
- Handle all inbound leads with rapid response times
- Convert inquiries into booked appointments through confident, consultative communication
- Maintain a structured lead pipeline and follow-up system with zero gaps
- Resolve questions and disputes with care and precision Logistics
- Schedule and reschedule detailers based on drive time, availability, and job sequencing
- Coordinate in real time on traffic, cancellations, and additional assignments
- Keep the daily schedule tight, efficient, and conflict-free Administration
- Track and log lead pipeline performance consistently
- Monitor performance and flag issues proactively
- Manage material inventory and coordinate restocking based on completed job data
- Help streamline inefficient systems and projects You’ll Thrive Here If You
- Love being the person who holds everything together
- Take pride in fast, clear communication
- Are equally comfortable on a call and inside a spreadsheet
- Want to grow within a premium, high-demand industry Requirements & Qualifications
- 1 year of customer service experience
- 1 year of sales experience
- Minimum 2 years of administrative experience
- Logistics experience preferred Hours & Compensation Full-time | Monday–Saturday 7:30am–3pm (UTC-5 / UTC-4 in spring) #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rvouq