Service Designer (Canberra)

1 week ago Be among the first 25 applicants Direct message the job poster from Bridge IT Engineering Information Technology Recruitment Consultant at Bridge IT Engineering
- 6 months initial contract up to 12 months potential extension
- Location: ACT, NSW, NT, QLD, SA, TAS, VIC, WA
- Australian Citizenship with Baseline clearance is required Bridge IT Engineering is seeking a Lead Service Designer for a federal government department with offices in the ACT, NSW, NT, QLD, SA, TAS, VIC, WA. The role will address a critical gap in understanding the end-to-end service and identifying opportunities for improving the way the Australian Government designs and delivers services and programs through digital and non-digital solutions. Key Duties and Responsibilities:
- Develop a business model and roadmap for implementing an Integrated Service Design function, as well as a capability maturity plan that focusses on knowledge transfer and upskilling staff working within streams.
- Document detailed Blueprints of the Digital Health service offerings.
- Establish effective governance to act as a design authority to provide quality assurance, planning and prioritisation checks and strategic alignment.
- Operating a Service Design ‘Centre of Excellence’ for the Digital and Service Design Branch, to ensure consistency, transparency, and alignment.
- Understand the research activities underway across the broader department and perform User Experience and Service Design functions for projects as required. Criteria
- Demonstrated experience in developing and implementing Service Design concepts and structures.
- Suitable approach to delivering the services requested by the Department’s goals.
- Experience with engagement, collaboration, and planning functions across aged care and/or healthcare sector.
- Demonstrated value for money in comparison to market. Your ICT Recruiter for this role *Please note only shortlisted candidates will be contacted Seniority level
- Seniority level Mid-Senior level Employment type
- Employment type Contract Job function
- Job function Information Technology, Consulting, and Other
- Industries Information Services and Design Services Referrals increase your chances of interviewing at Bridge IT Engineering by 2x Sign in to set job alerts for “Service Designer” roles. Canberra, Australian Capital Territory, Australia 7 months ago Canberra, Australian Capital Territory, Australia 3 months ago Canberra, Australian Capital Territory, Australia 2 months ago Senior User Interface (UI) & User Experience (UX) Designer Canberra, Australian Capital Territory, Australia 5 hours ago Canberra, Australian Capital Territory, Australia 1 week ago Australian Capital Territory, Australia 6 days ago Canberra, Australian Capital Territory, Australia 1 week ago Canberra, Australian Capital Territory, Australia A$110.00-A$150.00 6 days ago Canberra, Australian Capital Territory, Australia 7 months ago Canberra, Australian Capital Territory, Australia 2 weeks ago We’re unlocking community knowledge in a current way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rwnek