Treatment Consultant (Canning Vale)

- Join one of Perth's most established orthodontic practices
- Strong training and support to set you up for success
- Generous bonus scheme to boost your earning potential Class 1 Orthodontics is one of Perth's leading orthodontic practices, recognised for its clinical excellence and personalised approach to patient care. If you enjoy working towards goals, building trust, and helping customers says "yes" to something that genuinely improves their life
- we'd love to hear from you! Class 1 Orthodontics have several practice locations, applicants must be able to travel to multiple practices What you’ll be doing: As Treatment Consultant, you’ll be the trusted guide for our patients; building relationships, explaining treatment options, and helping them feel confident in their decision to start their smile journey. A key part of the role in converting interest to commitment in a way that feels natural, supportive, and pressure-free.
- Create meaningful patient connections You’ll be one of the first points of contact for new patients; welcoming them, understanding their goals, and helping them feel comfortable and cared for from day one.
- Guide patients through their treatment journey From initial conversations through to treatment acceptance, you’ll clearly explain options, answer questions, and ensure every patient feels informed and supported.
- Support confident decision-making You’ll help patients understand the value of their treatment and guide them through payment options; ensuring they feel comfortable moving forward.
- Coordinate and manage patient cases Keep everything running smoothly by managing follow-ups, and ensuring no patient falls through the cracks.
- Work closely with a supportive clinical team Collaborate with orthodontists and team members to deliver a seamless, high-quality patient experience. What you’ll bring:
- Sales experience desirable
- A passion for people and building genuine relationships
- Strong communication skills with the ability to explain things clearly and confidently
- Experience in customer service, retail, hospitality, or any role where you’ve built relationships and delivered great customer experiences
- Confidence guiding conversations and helping customers make decisions
- High attention to detail and strong organisational skills
- Ability to thrive in a fast-paced, team-oriented workplace What's in it for you?
- No orthodontic experience? No problem. We provide full training and ongoing support from an experienced team
- Generous bonus scheme that rewards your hard work and efforts
- Join one of Perth's most established orthodontic practices and positively impact patients
- Access our Employee Assistance Program and employee benefits including retail discounts and discounted gym membership
- Full-time role offering security and stability APPLY NOW If you’re keen to learn more about our Treatment Consultant role – APPLY NOW and our HR team will be in touch! Apply on Kit Job: kitjobau.com/job/3r1aw4