Australia

Customer Service Officer Jandakot

Customer Service Officer Jandakot
Description
About us

Aveling is one of WA’s largest private RTO’s that has beenproviding qualified and practical workforce development and training for 26 years.

We are seeking a highly skilled, service-oriented individual to join our team. If you can work autonomously, love talking to and assisting clients and stakeholders, then this is the role for you.

What we offer

Holiday Bonus, an additional 20% of your wages when you take annual leave

An extra day of leave for your birthday each year

An extra day of leave for your health and wellbeing each year

Onsite café with a weekly complimentary allowance and discount staff pricing

12% superannuation contribution

Free access to our confidential employee assistance program for you and your family

Modern facilities, with free parking onsite, just 20 minutes from the CBD

Supportive management and leadership

Many amenities close by including a supermarket, chemist, medical centre and discounted gym all within a couple of minutes’ walk.

The role

Reporting to the Customer Service Team Lead you will provide a range of professional support including but not limited to:

Answering a busy multiple line phone system in an expedient and friendly manner

General administrative tasks such as quote preparation, updating internal documents (policies / procedures), preparing mail outs, issuance of certificates etc.

Providing general administrative support to internal stakeholders

Key Skills

As the first point of contact, to be successful in this diverse and pivotal role you will need:

A mature, adaptable, and confident approach with a high standard of presentation and professionalism

Excellent interpersonal, communication and customer service skills

High attention to detail and aptitude to work well under pressure

A proven ability to display initiative, multi-task, prioritise, and problem solve

A capacity to work within a close-knit team environment

Robust Microsoft Office skills

Schedule:

8 hour shift

Monday to Friday

Application Question(s):

Do you have experience in administration?

What's your expected annual base salary?

Experience:

Customer service: 1 year (preferred)

Work Authorisation:

Australia (preferred)

Work Location: In person Apply on Kit Job: kitjobau.com/job/3rkplf
Highlights
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More info about this ad

Customer Service Officer Jandakot has been posted in the Canning Vale Customer Service & Call Centre category on Locanto.

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