Medical Receptionist (Mount Gravatt)

**Qualified applicants will be contacted in the new year to schedule interviews**

**About Us**

SmartCare Diagnostics is a privately owned clinic offering a wide range of bulk-billed diagnostic services, including cardiac, respiratory, and sleep testing. With established testing locations in Springfield Lakes and Upper Mt Gravatt, alongside three satellite sites in Taringa, Capalaba, and North Lakes, we are actively planning to expand our network of satellite clinics. Our primary focus is on providing outstanding patient care.

Our team is composed of experienced Emergency, Cardiology, and Respiratory Specialists, as well as highly skilled Sonographers, Nurses, and Administrative professionals. At SmartCare Diagnostics, we are committed to cultivating a positive and collaborative work environment, fostering continuous training, professional growth, and personal development for all our staff members.

**Role Overview**

**Responsibilities**
- Reception Duties: Warmly welcome patients, record their arrival, manage appointment scheduling, and effectively handle incoming calls with professionalism and courtesy.
- Financial Transactions: Provide patients with billing information, issue invoices and receipts, process payments accurately, and ensure proper billing procedures are followed.
- Record Keeping: Maintain electronic patient records, including investigations/ results and other pertinent information, in compliance with clinic policies and privacy regulations. Generate daily reports detailing any incidents or safety concerns.
- General Duties: Perform routine administrative tasks such as photocopying, scanning, faxing, and stocking supplies. Maintain cleanliness and organization of reception and waiting areas.
- Flexibility: Adapt to changing demands and assist in various areas of the clinic as needed. Complete daily checklists before the end of each shift.
- Support Medical Practitioners: Assist healthcare professionals in delivering optimal patient care and contribute to achieving positive patient outcomes.
- Additional Duties: Undertake any other reasonable tasks delegated by management to support clinic operations.

**Qualifications & Skills**
- Excellent interpersonal and communication skills.
- Proficiency in using multiple software programs and willingness to learn new systems.
- Strong organizational skills with meticulous attention to detail.
- Ability to multitask effectively in a fast-paced environment.
- Prior experience in a medical receptionist role is preferred but not required; training will be provided.
- Knowledge of medical terminology and procedures is advantageous.

**Benefits**
- Permanent part-time or casual position with flexible scheduling options.
- Opportunity for professional development and training.
- Penalty rates and career development assistance offered.
- Uniform provided.
- Snacks and coffee provided.
- Free onsite parking available at all clinic locations.

**Recruitment Process**: Interviews for this position will be conducted next year in January 2025

**Job Type**: Part time/Casual

**Schedule**: 9-hour/half-day shifts

**Work Authorization**:Authorization to work in Australia required.

**Job Types**: Part-time, Casual

Pay: $46,535.37
- $70,000.00 per year

Expected hours: 15
- 32 per week

**Benefits**:

- Maternity leave
- Parental leave

Schedule:

- Monday to Friday

Supplementary Pay:

- Overtime pay

Work Location: On the road Apply on Kit Job: kitjobau.com/job/3qn42k