Resort Manager (Coral Bay)

Overview We are seeking an experienced and passionate full‑time Resort Manager to lead the opening and day‑to‑day operations of the newly redeveloped RAC Ningaloo Reef Resort. The resort has 90 contemporary units, a resort‑style pool, ocean‑view dining, a contemporary clubhouse, and sustainable features like solar power and EV charging. The role will prepare for the grand reopening in September2026, with an expected start date of May2026. As Resort Manager, you will play a critical role in building and inspiring a high‑performing team, delivering outstanding guest experiences, and driving the operational success of the resort. Reporting to the Regional Manager (North), you will oversee all departments including accommodation, food and beverage, kitchen, housekeeping, maintenance and front office, ensuring exceptional service standards and a strong culture of service. Responsibilities
- Lead the pre‑opening phase and launch the resort in mid‑2026.
- Recruit, train and develop a passionate team across all departments.
- Drive exceptional guest satisfaction, embedding RAC’s service values and standards.
- Oversee day‑to‑day operations across accommodation, food & beverage, kitchen, housekeeping, maintenance and front office.
- Manage financial performance including budgets, forecasts, procurement and cost control.
- Build strong relationships with local stakeholders, suppliers and community partners.
- Champion a safety‑first culture and ensure compliance with WHS, licensing and environmental requirements. Qualifications
- Proven experience as a Resort Manager or in a senior leadership role within a resort or large‑scale hospitality operation.
- Strong background in pre‑opening and operational management.
- Exceptional leadership and team‑building skills, fostering a positive, high‑performance culture.
- Solid understanding of financial management, KPIs and strategic planning.
- Outstanding guest service mindset with passion for creating memorable experiences.
- Excellent communication, problem‑solving and organisational skills.
- Flexibility to live on‑site in Coral Bay and work varied hours across seven days including weekends and public holidays.
- Relevant qualifications in Management or Hospitality are desirable.
- Driver’s Licence, Senior First Aid and Approved Managers Licence required. Benefits
- Competitive salary package including performance incentives and on‑site accommodation.
- Police Check cost covered by RAC.
- Opportunity to lead one of Australia’s most exciting resort openings in a world‑class destination.
- Access to RAC’s learning and development programmes and career progression pathways.
- Supportive, inclusive team culture and a company that values sustainability and community.
- Chance to live and work in one of Western Australia’s most stunning locations and enjoy the Ningaloo lifestyle. About RAC At RAC, we’re committed to creating an inclusive workplace where everyone feels welcome and valued. We celebrate diversity and encourage people from all backgrounds to apply. If you require any adjustments to support your application or participation in the process, please reach out to our Talent Acquisition Team – we’re here to help. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3r8jme