Client Support Officer - Social Day Programs (Baulkham Hills)

**About the role**: The client support officer is responsible for maintaining timely and accurate scheduling of HCC transport services within the route match system, for clients approved to receive services via the Australian governments "my aged care" system as well as the maintenance of the transport volunteer roster & mileage reimbursements.

**Duties include**:

- Develop and maintain consumer care plans.
- Process customer transactions.
- Resolve customer phone and online enquiries.
- Schedule services for customers/ clients.
- Take customer bookings.
- Other duties specified by the supervisor/ manager.

**About you**: To be successful in this role you will have:

- Certificate III in a related field
- Drivers Licence (Class C)
- NSW

**Working with us**: THSC employees enjoy: Performance Bonuses, Learning & Development Opportunities, Active Social Club, Variable Leave days, Proactive Wellbeing Initiatives, Waves Aquatic Membership Discounts, Onsite Parking and Onsite Cafe.

**Position details**: S1096, Permanent, Full time role

**Salary**: From $66.5k p.a. + Superannuation + organisational bonus (up to $2k) + individual bonus (up to 2% of base salary)

**Next steps**: **_ We're seeking individuals who embrace our values and can work collaboratively to deliver quality customer services and infrastructure to The Hills Shire community._ Apply on Kit Job: kitjobau.com/job/3puo7y