Resident Services Officer (Castle Hill)

Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen. For more than 160 years, we’ve served older people with compassion, dignity and respect. Our Seniors Communities continue this mission by creating safe, supportive and connected places for residents to live well. We are now seeking a Resident Services Officer – Administration focus to join our village team and be the welcoming face of our community. If you’re highly organised, detail‑oriented and enjoy working behind the scenes to keep things running smoothly, this could be the perfect role for you. Your Chance Full-time
- Castle Hill As a Resident Services Officer, you’ll provide critical administrative support across our village operations, ensuring accurate records, smooth financial processing and effective reporting. This is primarily a back‑of‑house administrative role, with reception coverage provided as needed during leave periods. With strong attention to detail and the ability to manage multiple priorities, you will: Administration & Reporting
- Manage records, documentation and general office administration
- Process accounts payable, invoicing and financial administration (including systems such as BasWare)
- Support reporting requirements and maintain accurate data systems
- Assist in managing internal systems, workflows and documentation Office & Operational Support
- Provide administrative support to the Resident Services Manager (RSM)
- Manage incoming and outgoing mail and general office coordination
- Support multiple village offices (Mowll, Warrina and Flinders)
- Ensure processes and records are maintained in line with organisational requirements Reception Backup (as required)
- Provide front desk support during reception leave periods
- Assist with enquiries from residents, visitors and staff in a professional manner What You’ll Bring You’re warm, organised and approachable, with a genuine desire to support older people and create a welcoming environment. You will also have:
- Previous experience in administration, accounts or office support roles
- Experience with accounts payable or financial admin systems (e.g. BasWare desirable)
- Strong attention to detail and accuracy
- Confident systems and technology skills (MS Office and databases)
- Excellent organisational and time management skills
- Ability to work across multiple sites and stakeholders
- A team-focused, adaptable approach
- A valid driver’s licence Why Anglicare? We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen. At Anglicare, you’ll get the security, stability, and opportunities that come with a strong, well-established organisation that’s ready for the future. You’ll belong to a community of kind, humble and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career. On top of that, here are just some of the tangible benefits you will enjoy in a career with us:
- Salary packaging to increase your take-home pay
- Ongoing professional development and training opportunities
- Exclusive discounts to over 400 retailers
- Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family Are you ready for a career that means more? To apply for this role, please click the Apply button. All applications will receive a response. Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities, and cultural backgrounds. Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. Application Close Date: June 26, 2026 Apply on Kit Job: kitjobau.com/job/3qxfis