LIS Application Delivery Lead (Queensland)

Lead the delivery of Laboratory Information System (LIS) configuration through effective leadership and management of a specialist team.What you'll doAs the Application Manager, you will provide strategic and operational leadership for the CISSU LIS Configuration function, ensuring alignment with service delivery priorities and broader Digital Health Branch objectives. You will lead the development and maintenance of workforce and operational business plans to support sustainable team performance, while coordinating workload allocation and fostering collaboration within the Configuration team to deliver activities within agreed timeframes and quality standards. You will monitor and report on service performance, risks, and delivery progress, providing clear and regular updates to stakeholders, senior leadership, and governance forums. In addition, you will analyse performance outcomes to identify and implement continuous improvement initiatives, ensuring practices evolve to support efficient delivery, effective demand management, and achievement of defined service levels. You will also be responsible for developing and implementing service agreements and delivery frameworks, including exploring fee-for-service arrangements where appropriate, to ensure sustainable service delivery and clear accountability for configuration services.About youWe are searching for someone who has:Demonstrated expertise in managing clinical applications in large, complex service delivery environments, with comprehensive knowledge of AUSLAB Laboratory Information System and related pathology domains. (SFIA: TECH Levels 6,7)Demonstrated ability to lead ICT service management processes primarily incident, problem, change and release management, ensuring alignment with ITIL and eHealth frameworks. (SFIA: USUP Level 4, CHMG 5, RELM 5).Proven ability to deliver sustainable service improvements through demand and capacity management and workflow optimisation.Demonstrated ability to manage diverse activities and priorities across organisational boundaries to ensure that service delivery meets agreed service levels in a customer focused ICT environment. Experience managing contracts and service level agreements with emphasis on a strong customer focus. (SFIA: SLMO Level 5).Why work with us?Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includesCompetitive salaries12.75% superannuation17.5% leave loadingEmployee wellbeingAccess to 24/7 confidential employee support providers and counsellors including for immediate family membersAdditional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.Professional developmentCareer progression with more than 300 diverse career pathways and career support to take you further!Access to a variety of programs and initiatives to support training and growth opportunities.Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.Our commitment to equity, diversity and inclusionAt Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.Ready to apply?For further information on how to apply please review the attached Role Description.This work is licensed under a Creative Commons Attribution 3.0 Australia License. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qtz7i