Customer Solutions Manager (Group Travel) - South Bank, QLD …, Queensland

What You Will Be Doing
- Sourcing of quotes for flights, accommodation, transport, venues, and ancillary program elements efficiently and accurately.
- Building and nurturing strong relationships with internal stakeholders and suppliers.
- Ensuring successful preparation of Request for Proposals (RFP’s) and quotations including research, accurate and compelling content.
- Developing tailored proposals and detail accurate budgets that align with client needs, and project goals to deliver on a profit we are proud of.
- Driving supplier engagement through strategic negotiation, collaborative partnerships, and innovative sourcing to maximise value and identify cost‑saving or revenue‑enhancing opportunities.
- Managing multiple RFPs and quotes simultaneously, ensuring efficient delivery and adherence to internal and client deadlines. What You Will Bring To The Role
- Background in corporate travel, meetings, incentives, conferences, or events.
- Flight quote sourcing experience
- Strong verbal and written communication skills to articulate ideas and ability to collaborate with teams.
- A strong emphasis on exceptional customer service, attention to detail, financial accountability
- Strong knowledge of travel systems, airline group processes, and supplier negotiation.
- Time management – ability to manage multiple projects/tasks simultaneously in a fastpaced setting.
- Sound knowledge of procurement, product and market trends and negotiating skills.
- Familiarity with travel technology platforms (GDS, group booking tools, CRM systems).
- Highly proficient in MS Office
- Excel and PPT #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rqaac