Housekeeping Supervisors (Gold Coast) (Queensland)

As a Housekeeping Supervisor in The Star Residences, you will play a pivotal role in maintaining the impeccable standards of cleanliness and comfort that our guests have come to expect. Your responsibilities will include overseeing a large team of dedicated housekeepers, ensuring efficient operations, and fostering an environment of excellence. Responsibilities
- Lead and motivate a team of housekeepers, providing guidance, training, and support to ensure consistent high‑quality service delivery.
- Monitor and maintain cleaning standards across assigned areas, ensuring meticulous attention to detail and adherence to protocols.
- Manage inventory levels, ensuring adequate supplies are available while optimising resource utilisation.
- Collaborate with other departments to coordinate seamless operations and address any guest concerns or requests promptly and professionally.
- Embrace a hands‑on approach, pitching in when needed to maintain the exceptional standards of The Star Gold Coast. Qualifications
- Proven experience in a supervisory or leadership role within the hospitality industry, preferably in housekeeping operations.
- Excellent communication and interpersonal skills, with the ability to effectively manage and motivate teams.
- Strong organisational and problem‑solving abilities, with a keen eye for detail.
- Proficiency in handling diverse situations with tact and diplomacy.
- Flexibility to work varying shifts, including weekends and holidays, as required by operational demands (between 6:30am and 6:00pm). Perks
- Complimentary meal on site every day, including hot meals, sandwich bar, and more.
- Uniform laundered and ready daily on property.
- Competitive hourly rate, plus penalty rates for nights, weekends, and public holidays.
- Discounted parking available.
- Up to 30% discounts across award‑winning restaurants and accommodation.
- Lifestyle discounts including gym memberships, retail discounts and dry‑cleaning services.
- Supportive leadership team. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender‑diverse applicants may encounter during the recruitment process. We offer a range of versatile working options for team members to find a balance between work and life that's right for them and their unique well‑being needs. At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. Eligibility checks are required as part of the recruitment process and ongoing employment for this position. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3ru5y6